IT Analyst - Windows & Office 365 Support Specialist

Linder-Industrial-Machinery-Company; Leesburg (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Linder Industrial Machinery Company in Leesburg, GA is seeking an IT Analyst to provide desktop and ticketing support, configure MS Office 365, and troubleshoot networking and printer issues. You will support employee moves, adds, and changes, track activities, and escalate as needed.

The role requires 1–3 years of helpdesk experience, strong customer service skills, and the ability to work independently in a structured office environment.

Qualifications

• 1-3 years’ prior experience providing customer support for Windows 10/11 in a networked environment.
• 2 years’ prior experience supporting MS Office products and using a ticketing system (TrackIt).
• 1-2 years’ experience replacing hardware in desktops and laptops.

Responsibilities

• Provide prompt and accurate technical support, ensuring a high level of customer satisfaction.
• Desk-side Windows 10/11 workstation support in a networked office environment.
• Support MS Office 365 and Outlook configuration and troubleshooting.

Skills

Windows support

MS Outlook

Hardware replacement

Networking

Customer service

Communication

Documentation

Education

Bachelor's degree

Tools

TrackIt

MS Office

Job description

Linder Industrial Machinery Company in Leesburg, GA is seeking an IT Analyst to provide desktop and ticketing support, configure MS Office 365, and troubleshoot networking and printer issues. You will support employee moves, adds, and changes, track activities, and escalate as needed.

The role requires 1–3 years of helpdesk experience, strong customer service skills, and the ability to work independently in a structured office environment.