IT Analyst – Infrastructure, Automation & AI Tools

Prudential Overall Supply; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits Package

401(k) with Company Match

Profit Sharing

Paid Time Off

Tuition Reimbursement

Paid Life Insurance

Uniforms Provided

Employee Discounts

Career Growth Opportunities

Job summary

Prudential Overall Supply in Irvine, CA is seeking an IT Analyst – Infrastructure Support to join the Corporate IT team. You will provide hands-on support across various technologies and user environments.

This role offers an excellent opportunity to work with diverse IT solutions including Microsoft 365, AI-enabled productivity tools, and emerging technologies. Ideal for a professional eager to grow in a fast-paced environment.

Qualifications

• Experience in enterprise IT infrastructure support.
• Familiarity with mobile device management solutions.
• Ability to lift equipment weighing up to 40 pounds.

Responsibilities

• Provide technical support for end users across locations.
• Troubleshoot and resolve hardware and software issues.
• Administer user accounts and handle onboarding/offboarding.

Skills

Troubleshooting

Analytical skills

Customer service

Problem-solving

Microsoft 365

AI-powered tools

Education

2+ years of IT support experience

Valid driver's license

Tools

Microsoft Intune

ServiceDesk

Jira

Windows Server

Job description

Prudential Overall Supply in Irvine, CA is seeking an IT Analyst – Infrastructure Support to join the Corporate IT team. You will provide hands-on support across various technologies and user environments.

This role offers an excellent opportunity to work with diverse IT solutions including Microsoft 365, AI-enabled productivity tools, and emerging technologies. Ideal for a professional eager to grow in a fast-paced environment.