IT Analyst III

Kaleida Health; Buffalo (NY); Hybrid; USD 104,000 - 143,000; Full time

Job summary

Kaleida Health in Buffalo, NY seeks an IT Analyst III to provide expert IT support for assigned systems and assist teammates as needed. The position involves researching and drafting technical specs, flowcharts and test scripts, coordinating installations with user departments, and aiding in test plan development.

The role requires an Associate degree (or 15 years IT/healthcare experience in lieu of degree), an IT certification, and potential end-user training.

Qualifications

• Associate degree required.
• 15 years of related IT or healthcare experience in lieu of a degree.
• IT Specific Certification required.
• Application Certification and/or equivalent expert knowledge of supported applications required.

Responsibilities

• Provide IT support to assigned systems as SME and secondary support to other systems.
• Research and write technical design specifications, flowcharts and test scripts.
• Coordinate system installations with the user department to ensure satisfactory results.
• Participate in smaller-scope portions of larger projects as assigned.
• Develop and execute test plans and potentially write reports in applications.
• May train end users on assigned systems and work with vendors as needed.

Education

Associate degree or 15 years of IT/healthcare experience in lieu of degree

Job description

US:NY:Buffalo or Hybrid | Information Technology | Full-Time

Posted On October 28, 2026

Description

IT Analyst III

Location: Larkin Bldg @ Exchange Street
Location of Job : US:NY:Buffalo
Work Type : Full-Time
Shift 1

Job Description

This position provides IT support to assigned systems as a subject matter expert and secondary support to other systems supported by teammates. Position researches and writes technical design specifications, flowcharts, and test scripts. Position acquires and organizes source material including applicable specifications and technical writeups. Coordinates the systems installation with the user department, ensuring satisfactory results. May participate in smaller-scope portions of a larger project as assigned. Works with off-the-shelf systems and modifies features. Responsible for end users' training on assigned systems, as needed. Works with vendors, depending on systems assigned, on technical requests. Assists with the development and execution of test plans in cooperation with the project team. May also be responsible for report writing in applications. Completes other duties as assigned.

Education And Credentials

Associate degree required. 15 years of related experience in IT or Healthcare in lieu of degree. IT Specific Certification. I Application Certification (or, if not available, equivalent expert knowledge of supported applications) required. Certificate not required upon hire. If a certification is required to access build applications, attainment of the certification will be required to retain employment after the first 90 days.

Experience

3 years of experience in information technology required.

Working Conditions

Department : KH Information Technology Applications - Ancillary
Standard Hours Bi-Weekly : 75.00
Weekend/Holiday Requirement: No
On Call Required : Yes
With Rotation:
Scheduled Work Hours: 8a-5p
Work Arrangement : Hybrid
Union Code : N00 - Non Union KH
Requisition ID# : 26778
Grade : EX217 Pay Frequency : Bi-Weekly
Salary Range: $ 103,945.73 - $142,917.65

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!