Senior IT Analyst — Hybrid (Healthcare Tech)

Kaleida Health; Buffalo (NY); Hybrid; USD 104,000 - 143,000; Full time

Job summary

Kaleida Health in Buffalo, NY seeks an IT Analyst III to provide expert IT support for assigned systems and assist teammates as needed. The position involves researching and drafting technical specs, flowcharts and test scripts, coordinating installations with user departments, and aiding in test plan development.

The role requires an Associate degree (or 15 years IT/healthcare experience in lieu of degree), an IT certification, and potential end-user training.

Qualifications

• Associate degree required.
• 15 years of related IT or healthcare experience in lieu of a degree.
• IT Specific Certification required.
• Application Certification and/or equivalent expert knowledge of supported applications required.

Responsibilities

• Provide IT support to assigned systems as SME and secondary support to other systems.
• Research and write technical design specifications, flowcharts and test scripts.
• Coordinate system installations with the user department to ensure satisfactory results.
• Participate in smaller-scope portions of larger projects as assigned.
• Develop and execute test plans and potentially write reports in applications.
• May train end users on assigned systems and work with vendors as needed.

Education

Associate degree or 15 years of IT/healthcare experience in lieu of degree

Job description

Kaleida Health in Buffalo, NY seeks an IT Analyst III to provide expert IT support for assigned systems and assist teammates as needed. The position involves researching and drafting technical specs, flowcharts and test scripts, coordinating installations with user departments, and aiding in test plan development.

The role requires an Associate degree (or 15 years IT/healthcare experience in lieu of degree), an IT certification, and potential end-user training.