IT Analyst I: Data-Driven Troubleshooter (Onsite)

Socket.dev; Cleveland (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Sherwin-Williams Information Technology Analyst I is a on-site role based in Cleveland, OH, focused on gathering and interpreting complex data to guide process improvements and optimize results. The position involves extensive interaction with staff at all levels and with external vendors, and requires handling confidential information with care.

The role emphasizes troubleshooting, problem management, and implementing new solutions, with an emphasis on data-driven recommendations to improve

Qualifications

• Experience interpreting complex data to improve processes.
• Ability to work with personnel at all levels and handle confidential information.
• Strong communication and collaboration skills across departments.
• Willingness to develop technical skills and adapt to new tools.

Responsibilities

• Gather, interpret, and use complex data to develop actionable steps that improve processes and optimize results.
• Provide support as a point-of-contact for company personnel and third-party vendors.
• Assist with troubleshooting, problem management, and implementation of new solutions.
• Provide data-driven recommendations to enhance efficiencies and outcomes.

Skills

Data analysis

Troubleshooting

Problem management

Data-driven recommendations

Job description

Sherwin-Williams Information Technology Analyst I is a on-site role based in Cleveland, OH, focused on gathering and interpreting complex data to guide process improvements and optimize results. The position involves extensive interaction with staff at all levels and with external vendors, and requires handling confidential information with care.

The role emphasizes troubleshooting, problem management, and implementing new solutions, with an emphasis on data-driven recommendations to improve