IT Analyst (HR)

Brooklyn Arts Council; Virginia; Remote; USD 80,000 - 96,000; Full time

Job summary

A leading technology company is seeking an IT Analyst to enhance its Software-as-a-Service (SaaS) cloud systems. The ideal candidate will have advanced knowledge in cloud technologies and will work independently to tackle complex business challenges. The position offers a competitive salary and a variety of benefits, including comprehensive insurance and educational assistance, while allowing flexibility for remote work.

Benefits

Comprehensive Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

401(k) Plan with Immediate Vesting

Paid Time Off (PTO)

Educational Assistance

Qualifications

• 7-10 years of experience in absence/Time & Labor.
• Subject matter expert within business area/specialization.
• Experience mentoring others and guiding teams.

Responsibilities

• Oversee complex technical projects with significant business impact.
• Manage the SDLC process from requirement intake to deployment.
• Consult and support internal customers as a trusted advisor.

Skills

Advanced skill in SaaS cloud developer tools

Advanced interpersonal skills

Proven leadership and stakeholder management skills

Education

Bachelor’s degree in Business Administration, Management/Information Systems

Tools

Visual Builder Studio (VBS)

Service Now

Jira

Job description

Overview

BRMi is seeking a IT Analyst to research, implement, and maintain Software-as-a-Service (SaaS) cloud systems and product solutions using innovative cloud engineering principles. Support and manage enterprise network systems, applications, data migration/integration solutions, and vendor services. Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and techniques. Recognized as an expert in own area within the company.

Benefits:• Comprehensive Medical, Dental, and Vision Insurance• Employer-Paid Life Insurance• Employer-Paid Short-Term and Long-Term Disability Insurance• 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays• Educational Assistance

Salary: $80-96K

**Can be 100% remote in TX, NJ, NC, WV, AL, VA, MD, MO, DC, GA, or FL**

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Responsibilities

• Oversee complex technical projects and initiatives that have significant risk and business impact
• Perform and guide complex SaaS cloud systems configurations to align with organizational needs
• Act as the primary technical resource for assigned workstreams
• Promote key cloud methodologies, approaches, and market trends
• Review and edit functional and technical project deliverables to assess cloud capabilities and potential solutions
• Align product roadmaps and features with SaaS vendor release cycles
• Manage the SDLC process from requirement intake to deployment
• Consult and support internal customers as a trusted advisor
• Design and document technical solutions to functional system requirements
• Assist with the development and enhancement of practices, procedures, and instructions
• Develop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issues
• Lead medium to large projects and initiatives
• Mentor lower level staff
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Business Administration, Management/Information Systems, or equivalent training, education, and experience
• 7-10 years of experience in absence /Time & Labor
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
• Advanced skill in SaaS cloud developer tools such as Visual Builder Studio (VBS), Visual Builder Cloud Services (VBCS), Generative AI Chatbots, and Content/Knowledge development
• Advanced skill with case management and ticketing systems, such as Service Now, ADO or Jira
• Advanced skill to work independently with limited guidance and as part of a team, and experience with guiding and mentoring others
• Advanced interpersonal skills including the ability to interact effectively with external contacts and all levels of management and staff
• Advanced knowledge of SaaS Cloud functional/technical data flows, notifications and integrations between various applications
• Advanced knowledge of cloud technologies, AI concepts, and related duties such as designing, planning, administering, developing, or maintaining cloud-based applications.
• Advanced functional knowledge of current cloud technologies, competition, and trends
• Proven leadership and stakeholder management skills with the ability to influence executive decisions

**BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.