HR Operations Analyst

Wiraa; United States; Remote; USD 65,000 - 130,000; Full time

Job summary

A leading company in cybersecurity is seeking an HR Operations Analyst to enhance HR program efficiencies. The ideal candidate will have a strong background in HR systems like Workday, excellent organization skills, and a proactive approach to driving process improvements in the organization. This role offers a remote-friendly environment alongside competitive compensation and benefits.

Benefits

Competitive compensation packages

Equity awards

Comprehensive wellness programs

Paid vacation and parental leaves

Opportunities for professional development

Employee resource networks and community initiatives

Qualifications

• 3 years of experience in HR Shared Services
• Hands-on experience in Workday and ServiceNow
• Proven track record in HR systems and automation initiatives

Responsibilities

• Liaison between HR Services and HR Centers of Excellence
• Develop self-serve resources and training materials
• Analyze reporting dashboards for trends and improve processes

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Attention to detail

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Tools

Workday

ServiceNow

Job description

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CrowdStrike Holdings, Inc. is a global leader in cybersecurity technology, headquartered in Sunnyvale, California. Since its inception in 2011, the company has been dedicated to protecting organizations by stopping breaches with its advanced AI-native platform. CrowdStrike serves clients across various industries worldwide, providing solutions that ensure business continuity, community safety, and societal progress. As a mission-driven organization, CrowdStrike fosters a culture that emphasizes flexibility, autonomy, and innovation. The company values passionate professionals committed to excellence, customer satisfaction, and community engagement. Recognized as a Great Place to Work and committed to diversity and inclusion, CrowdStrike continues to set industry standards in cybersecurity innovation and workplace culture.

About The Role

The HR Operations Analyst at CrowdStrike plays a pivotal role in driving operational excellence within the HR Shared Services organization. This position requires a dynamic individual capable of optimizing processes, enhancing systems, and delivering exceptional service to support HR programs and initiatives. The ideal candidate will possess strong analytical skills, with hands-on experience in Workday and ServiceNow platforms, and a proactive approach toward automation, scalability, and accuracy in HR operations. Additionally, this role involves providing light oversight of the CJIS program, ensuring compliance and operational efficiency across global time zones. The HR Operations Analyst serves as a critical link between HR Services, HR Centers of Excellence, and IT teams, facilitating seamless program delivery and continuous improvement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 3 years of experience in HR Shared Services
• At least 2 years of Workday platform experience
• General knowledge of Workday HR functional areas and workflows
• Experience with ServiceNow platform preferred
• Strong analytical and problem-solving skills
• Excellent documentation and knowledge management capabilities
• Experience working with HR systems, workflows, and automation initiatives
• Outstanding organizational and time management skills
• Effective cross-functional partnership and communication skills
• Attention to detail and commitment to data accuracy
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Willingness to undergo background and fingerprint checks as required

Responsibilities

• Act as a liaison between HR Services and HR Centers of Excellence, analyzing downstream impacts and supporting program execution
• Develop and deliver self-serve resources and comprehensive training materials to ensure HR Services readiness for new programs
• Maintain and update HR knowledge articles in ServiceNow, ensuring content accuracy and relevance
• Analyze reporting dashboards and metrics to identify trends, gaps, and opportunities for process improvement
• Collaborate with HR Services to identify automation opportunities, coordinating with relevant teams for implementation
• Partner with HR Information Technology (HRIT) as a project manager for requirements gathering, design, testing, and deployment of new system functionalities
• Translate business needs into technical requirements, supporting project delivery and system enhancements
• Develop scalable solutions utilizing HR technology tools such as Workday and ServiceNow
• Participate in industry forums, webinars, and training to stay current on trends and best practices
• Perform audit protocols to ensure data quality, compliance, and security, particularly related to CJIS data
• Administer the CJIS Clearance Bonus program, including eligibility assessment and payment processing
• Maintain and enhance CJIS dashboards in collaboration with HR Data and Analytics teams for accurate resource and spend tracking
• Conduct quarterly reviews of the CJIS program health, gathering feedback from employees and managers to inform improvements
• Remote-friendly and flexible work environment
• Competitive compensation packages and equity awards
• Comprehensive physical and mental wellness programs
• Paid vacation, holidays, parental, and adoption leaves
• Opportunities for professional development and career growth
• Employee resource networks, volunteer programs, and community engagement initiatives
• Vibrant office culture with world-class amenities where applicable
• Recognition as a Great Place to Work globally

CrowdStrike is an equal opportunity employer committed to fostering an inclusive environment where all employees and applicants are valued and respected. The company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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