IT Administrator - Cloud, Security & Compliance

Swooped; United States; Remote; USD 85,000 - 115,000; Full time

Job summary

Swooped is seeking an IT Administrator to manage internal technology operations across a distributed, fully remote team. You will handle identity and access management, endpoint devices, and security posture, collaborating closely with the COO to support a cloud-first environment.

Your role includes provisioning, MFA enforcement, access reviews, and administering the SaaS stack (Salesforce, Salesloft, HubSpot, Zendesk, Jira) while maintaining security questionnaires and audit evidence for

Qualifications

• 4+ years of IT administration or systems administration with ownership of an internal environment.
• Hands-on administration of Microsoft 365 and Entra ID including SSO, MFA, and conditional access.

Responsibilities

• Manage user provisioning/deprovisioning with same-day completion for departures.
• Administer Microsoft 365, Entra ID, and SSO with MFA and conditional access policies.
• Conduct access reviews, maintain privileged access docs, and implement approved changes.
• Administer SaaS stack including Microsoft 365, Salesforce, Salesloft, HubSpot, Zendesk, and Jira.
• Support AWS environment with IAM hygiene, monitoring, cost visibility, and operations.
• Manage DNS, domain registrations, and security certificates.
• Oversee backup, recovery, and business continuity with regular tests.

Skills

Microsoft 365

Entra ID

AWS IAM

Endpoint management

Security/compliance

Documentation

Autonomy

Communication

Tools

Salesforce

Zendesk

Jira

PowerShell

Python

CloudWatch

Job description

Swooped is seeking an IT Administrator to manage internal technology operations across a distributed, fully remote team. You will handle identity and access management, endpoint devices, and security posture, collaborating closely with the COO to support a cloud-first environment.

Your role includes provisioning, MFA enforcement, access reviews, and administering the SaaS stack (Salesforce, Salesloft, HubSpot, Zendesk, Jira) while maintaining security questionnaires and audit evidence for