It Administrator

Recruito; United States; Remote; USD 55,000 - 95,000; Full time

Job summary

Recruito is seeking a desktop/endpoint support professional in the United States to manage IT assets and user access. You will handle device management, security tooling, and technical support across Windows, macOS, and basic Linux environments.

The role requires hands-on experience with JumpCloud, Kaspersky, and Safetica, plus familiarity with Jira or ManageEngine ticketing systems. Strong troubleshooting and vendor management skills are essential.

Qualifications

• Hands-on experience with MDM, JumpCloud, Kaspersky and Safetica.
• Good knowledge of endpoint security, patching, and access management.
• Experience with ticketing tools like Jira or ManageEngine.

Responsibilities

• Manage IT asset inventory, lifecycle tracking, audits, and disposal.
• Manage Windows/macOS devices using MDM tools like JumpCloud.
• Administer endpoint security, antivirus, and DLP solutions.
• Monitor patching, security, compliance, and vulnerability management.
• Manage user accounts and access through Active Directory/JumpCloud.
• Provide L1/L2 desktop and technical support.
• Troubleshoot hardware, software, network, email, and VPN issues.
• Maintain IT documentation and security compliance.

Skills

Troubleshooting

Vendor management

Communication

Tools

JumpCloud

Kaspersky

Safetica

Jira

ManageEngine

Job description

Responsibilities

• Manage IT asset inventory, lifecycle tracking, audits, and disposal.
• Manage Windows/macOS devices using MDM tools like JumpCloud.
• Administer endpoint security, antivirus, and DLP solutions.
• Monitor patching, security, compliance, and vulnerability management.
• Manage user accounts and access through Active Directory/JumpCloud.
• Provide L1/L2 desktop and technical support.
• Troubleshoot hardware, software, network, email, and VPN issues.
• Maintain IT documentation and security compliance.

Requirements

• Hands-on experience with MDM, JumpCloud, Kaspersky, and Safetica.
• Good knowledge of endpoint security, patching, and access management.
• Experience with ticketing tools like Jira or ManageEngine.
• Basic knowledge of LAN, Wi-Fi, IP, VPN, and ITIL processes.
• Strong troubleshooting, communication, and vendor management skills.
• Experience with Windows, macOS, and basic Linux.