IT Administrator

Dew Wealth Management; Chapel Hill (NC); Remote; USD 70,000; Full time

Job summary

An innovative firm is seeking an IT Administrator to lead the development of its IT infrastructure. This role offers a unique opportunity to shape the IT department as the company scales from 34 to over 100 employees. You will manage the Microsoft 365 environment, provide technical support, and ensure robust security measures. The ideal candidate will possess significant experience in IT administration and a passion for tackling complex challenges. Join a collaborative culture that prioritizes professional growth and offers a competitive compensation package, including flexible PTO and fully subsidized healthcare.

Benefits

Flexible PTO

Fully subsidized healthcare

401(k)-matching program

Employee Stock Ownership Plan

Qualifications

• 3+ years of IT Administration experience in a professional services firm.
• Bachelor's degree in computer science or related field preferred.

Responsibilities

• Provide administrative and technical support for IT assets.
• Manage and up-level cloud infrastructure and Microsoft 365 users.
• Drive the creation of enterprise-grade IT systems architecture.

Skills

Microsoft 365 Administration

SharePoint Online Administration

Technical Support

Network Administration

Problem Solving

Education

Bachelor's degree in Computer Science

Microsoft 365 Certification

Tools

Microsoft Purview

Microsoft Defender

Job description

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About Dew Wealth Management

Dew Wealth Management is a Fiduciary Investment Advisory Firm that provides “Virtual Family Office” wealth management services to entrepreneurs through a model that is disrupting the investment advisory industry. Our visionary model and elite team of highly entrepreneurial advisors has resulted in an aggressive growth trajectory that Inc. Magazine has recognized as one of the fastest-growing privately held companies in the United States. We have also been lauded by Investment News as one of the “Best Places to Work for Financial Advisors,” and are a “Great Place to Work” certified company.

If you love being challenged by complex problems and are hungry for an opportunity to rapidly advance your skillset and career, Dew Wealth Management offers a collaborative and supportive culture that will invest in your professional development in equal measure to your investments in our clients’ success.

About the Position

If you’re looking for an opportunity to build out the nascent IT Department of an Inc. 5000 rapidly-growing organization, taking senior responsibility, not just for systems administration, but also for driving new initiatives designed to scale our IT infrastructure as this company grows from 34 employees to 100+ over the next few years, our IT Administrator (aka System Administrator) role may be for you.

You will be the only full-time IT hire in this company, responsible for up-leveling (a) the technical support we can give our growing team of remote employees, and (b) the sophistication and scalability of our IT infrastructure. It’s an opportunity to play a pivotal role in building out the IT infrastructure of a rapidly growing company as it scales.

This is not an entry-level role. We’re looking for someone with significant experience in Microsoft 365 administration to come alongside us to up-level our IT architecture in a way that will help this company scale efficiently and securely. An ideal applicant would, therefore, have a degree in computer science, systems engineering, or network administration, as well as a Microsoft 365 Certification “Administrator Expert” certification being preferred.

With that said, we understand that many of the most talented IT professionals took career paths that didn’t go through traditional educational institutions, nor have they prioritized chasing Microsoft certification to validate skills they have acquired through experience. So, if it’s possible for you to quickly get the aforementioned Microsoft Certifications, that would enhance your application. But we will give all applicants an opportunity to demonstrate their skills and experience throughout this process, even if they don’t check all the rigid academic and certification boxes that would be ideal.

Working within a Distributed Workforce

This is a fully remote role. Approximately four times per year, we will pay you to fly out to our headquarters in Scottsdale, AZ to get an opportunity to connect with your colleagues in person and align on quarterly objectives. Beyond that, however, your primary interaction with your colleagues will be through the cloud-based tech stack we leverage to align our distributed workforce, which includes employees across the United States.

Notwithstanding the virtual nature of our model, at present, we are only hiring applicants who reside within the continental United States (excluding CA) to minimize HR and tax complexities and to keep our team within four time zones of each other.

Key Responsibilities

Provide administrative and technical support for all IT assets within our diverse tech stack.

• Serve as the primary administrator of all assets within our diverse tech stack.
• Creating user accounts, performing access control, and assist colleagues with issues as they arise.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Identify, diagnose, and resolve any technical issues that arise, ensuring minimal downtime and disruption to operations.
• Configure and enforce SSO policies accross our tech stack, as well as all related password policies and security best practices.

Manage and up-level our cloud infrastructure.

• Configure and manage all aspects of Microsoft 365 users, from email and group setup, to teams and SharePoint administraton.
• Manage the installation of servers, network devices, and firewalls to ensure a secure and efficient network environment.
• Continuously monitor the performance of all servers, software, and hardware to ensure they are operating efficiently and effectively.
• Coordinate the deployment of new applications, ensuring they are integrated smoothly and efficiently into the existing infrastructure.

Drive the creation of enterprise-grade IT systems architecture and management.

• Drive the buildout and implementation of new IT initiatives.
• Maintain and update technical documentation related to system configurations, procedures, and troubleshooting steps.
• Work with leadership to put in place enterprise-grade security architecture and policies to comply with SEC expectations.

Qualifications

Required Soft Skills:

• Enthusiasm, high integrity, and a commitment to live out the organization’s 5 core values of transparency, collaboration, curiosity, visionariness, and hustle.
• Desire to grow intellectually and professionally as part of an Inc. 5000 rapidly-growing organization.
• Intellectually curious, with ability to help others navigate a tech stack designed to organize a distributed workforce.
• Ability to be patient and relay complex information in accessible ways.

Required Hard/Technical Skills & Abilities:

• Microsoft 365 Administration
• SharePoint Online Administration

Education, Certification & Experience Requirements:

• Bachelor’s degree in computer science, systems engineering, network administration, or cyber security.
• Microsoft 365 Certification as an "Administrator Expert" certification being preferred. Other desirable certifications include“Security Operations Analyst” , “IAM Associate”, “ITIL”, “CISSP”, or“CompTIA”
• 3+ years of IT Administration experience within a professional services or tech firm at a minimum, 5+ years' experience preferred.

… or equivalent experience, and the ability to demonstrate the requisite level of technical skills the degrees and certifications above are designed to validate.

Preferred Skills (for bonus points!)

• Proficiency in Microsoft Purview and Defender

Compensation

Compensation for this role is $70,000 per year. Additionally, the firm offers a generous benefits package that includes, among other benefits, flexible PTO, fully subsidized healthcare, a 401(k)-matching program, and an Employee Stock Ownership Plan at no cost to you.

Dew Wealth Management is an Equal Opportunity Employer. Please submit all inquiries to [e-mail] -- there is no guarantee that you will be followed up with properly except by applying through the external site provided.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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