IT Administrative Coordinator

24 Hour Home Care - Caregiver Division; El Segundo (CA); Hybrid; USD 78,340,000 - 87,166,000; Full time

Job summary

24 Hour Home Care is seeking an IT Administrative Coordinator to streamline the IT department in El Segundo, CA. The role provides administrative support, project coordination, documentation, and cross-functional communication to keep IT processes organized and aligned with priorities.

Hybrid work with monthly in-office presence, 8:00 a.m.–6:00 p.m. PT schedule. Requires 1–2 years of IT/administrative experience and proficiency in Microsoft Office and IT ticketing systems.

Qualifications

• Bachelor’s degree preferred.
• 1–2 years of adjacent IT/administrative experience.
• Proficient with Microsoft Office and project tools.
• Familiarity with IT systems and terminology.

Responsibilities

• Coordinate IT schedules, meetings, training, timelines, and other administrative activities.
• Maintain records of IT assets, licenses, contracts, invoices, and expenses.
• Support IT projects by tracking timelines, milestones, risks, and action items.
• Maintain IT documentation, SOPs, user guides, and project records.
• Assist with system updates, training, access, and onboarding with IT team.
• Coordinate cross-functional communication with IT, internal departments, and vendors.
• Prepare reports and ensure IT updates and security communications are shared.

Skills

Project coordination

Microsoft Office

IT ticketing systems

IT systems knowledge

Data entry

Documentation

Multi-tasking

Education

Bachelor's degree preferred

Tools

IT ticketing software

Job description

Build a Career That Changes Lives - Including Your Own

24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Grow with purpose. Lead with heart. Make a difference every day.

Watch this short video to see the heart behind our work and the impact our teams create every day.

Who You Are

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting?Read on for more details!

The Role

The IT Administrative Coordinator supports the day-to-day operations of the IT department through administrative support, project coordination, documentation, and cross-functional communication. This role helps maintain organized IT processes, accurate records, and effective coordination across the team while supporting IT projects and operational priorities.

Primary Responsibilities

• Coordinate IT department schedules, meetings, training sessions, project timelines, and other administrative activities.
• Maintain accurate records of IT equipment inventory, software licenses, vendor contracts, purchase orders, invoices, and department expenses.
• Support IT projects by tracking timelines, milestones, deliverables, action items, risks, and follow-up activities.
• Maintain IT documentation, including standard operating procedures, user guides, FAQs, system information, and project records.
• Support system updates, testing, user training, account access, permissions, and IT onboarding activities in partnership with IT team members.
• Coordinate communication across IT, internal departments, and external vendors to support projects and operational needs.
• Prepare reports and presentations and ensure IT updates, system changes, and security communications are distributed appropriately.

This is a hybrid position, coming into the El Segundo office 1x per month.

Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.

What You Bring to the Table

Qualifications

• Bachelor’s degree preferred.
• 1–2 years of relevant experience preferred.
• Proficiency with Microsoft Office, project management tools, and IT ticketing systems.
• Familiarity with IT systems, processes, hardware, software, and terminology.
• Experience with database management, data entry, documentation, or record keeping.
• Ability to manage multiple priorities and maintain accuracy in a changing environment.

Skills

• Administrative and project coordination
• Organization and time management
• Documentation and record keeping
• Microsoft Office
• IT systems and technology aptitude
• Written and verbal communication
• Cross-functional collaboration
• Problem solving and attention to detail

What We Bring to the Table

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: [e-mail]
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: [phone]

_For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy_and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$27.34—$30.42 USD