IT Administrative Assistant

AbbVie; Worcester (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Health insurance

401(k) plan

Job summary

AbbVie, based in Worcester, MA, seeks an IT Administrative Assistant to support local IT leadership and the broader IT team. The role focuses on calendar management, document preparation, and maintaining IT documentation and trackers.

The ideal candidate will have a high school diploma, 5 years of clerical experience, and strong skills in Word/Excel. Associate degree preferred, with opportunities to assist in IT events and onboarding.

Qualifications

• High School diploma required.
• 5 years secretarial or clerical experience.
• Strong computer skills with Microsoft Word and Excel.
• Possess a basic knowledge of records management, attention to detail and organizational skills.
• Must be able to follow instructions.
• Must be able to make task-related decisions and determine when manager input is needed on decision making.
• Must be able to adapt to rapidly changing priorities.
• Have prior experience with electronic filing.
• Associate Degree preferred.

Responsibilities

• Provide calendar and meeting support for IT leaders and the broader IT team and visitors, including scheduling, rescheduling, and coordinating logistics for in-person and virtual meetings.
• Prepare, format, and proofread IT-related documents, presentations, spreadsheets, and reports, ensuring accuracy and consistency.
• Maintain organized electronic filing and shared repositories for IT documentation (e.g., team files, meeting notes, standard procedures, project trackers).
• Support basic data entry and updates in IT trackers, logs, or systems (e.g., project lists, asset, or request trackers) as directed.
• Assist with coordination of IT team events, workshops, and training sessions, including agendas, attendee lists, materials, and local logistics.
• Help process routine administrative tasks such as invoices, purchase requests, basic vendor documentation, and expense reports in alignment with established processes.
• Monitor and help coordinate local IT office or team supplies (e.g., standard office materials, meeting materials) according to guidelines.
• Support onboarding logistics for new members of the IT team (scheduling introductions, sharing team materials/checklists, helping with standard setup steps as directed by IT staff).
• Perform other administrative duties as assigned to support the effectiveness of the Worcester IT organization.

Skills

MS Word

Excel

Records management

Attention to detail

Organizational skills

Follow instructions

Adaptability

Electronic filing

Education

High School diploma

Associate Degree preferred

Tools

MS Outlook

Microsoft Word

Microsoft Excel

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The IT Administrative Assistant is an individual contributor role that provides administrative,and basic technical supportto the local IT leadership and team. This role helps ensure smooth day‑to‑day operation ofEast Coast IRactivities by coordinating schedules and meetings, maintaining documentation and trackers, and supporting routine IT and business processes.

Responsibilities

• Provide calendar and meeting support for IT leaders and the broader IT teamand visitors,including scheduling, rescheduling, and coordinating logistics for in‑person and virtual meetings.
• Prepare, format, and proofread IT‑related documents, presentations, spreadsheets, and reports, ensuring accuracy and consistency.
• Maintain organized electronic filing and shared repositories for IT documentation (e.g., team files, meeting notes, standard procedures, project trackers).
• Support basic data entry and updates in IT trackers, logs, or systems (e.g., project lists, asset, or request trackers) as directed.
• Assist with coordination of IT team events, workshops, and training sessions, including agendas, attendee lists, materials, and local logistics.
• Help process routine administrative tasks such as invoices, purchase requests, basic vendor documentation, and expense reports in alignment with established processes.
• Monitor and help coordinate local IT office or team supplies (e.g., standard office materials, meeting materials) according to guidelines.
• Support onboarding logistics for new members of the IT team (scheduling introductions, sharing team materials/checklists, helping with standard setup steps as directed by IT staff).
• Perform other administrative duties as assigned to support the effectiveness of the Worcester IT organization.

Qualifications

Required:

• High School diploma required.
• 5 years secretarial or clerical experience.
• Strong computer skills with a working knowledge of Microsoft Word and Excel.
• Possess a basic knowledge of records management, attention to detail and organizational skills.
• Must be able to follow instructions.
• Must be able to make task‑related decisions and determine when manager input is needed on decision making.
• Must be able to adapt to rapidly changing priorities.
• Have prior experience with electronic filing.

Preferred:

• Associate Degree preferred.

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short‑term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html