Senior Administrative Assistant, International Customer Excellence

AbbVie; Mettawa (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

AbbVie in United States, Illinois, Mettawa is seeking an experienced administrative assistant to support the VP-level team. You will manage calendars, arrange travel, handle correspondence, and prepare presentations.

This role emphasizes confidentiality, proactive scheduling, and coordination of meetings and events. Strong MS Office and Adobe Acrobat skills are essential; a high school diploma and 3+ years’ experience are required. AbbVie offers a collaborative, professional environment.

Qualifications

• Minimum 3 years of administrative assistant experience.
• Experience providing support to a VP or equivalent.
• Intermediate to advanced knowledge of Microsoft Office Suite.
• Self-starter with ability to work with minimal supervision.
• Builds strong cross-functional relationships to enable smooth legal operations.
• Team-oriented with proactive and professional demeanor.

Responsibilities

• Provides advanced administrative support to VP level or equivalent.
• Monitors and prioritizes executive email; drafts responses.
• Maintains departmental files in compliance with guidelines.
• Follows company purchasing and established procedures.
• Uses Microsoft Office and corporate travel tools for tasks.
• Coordinates new employee office setups and onboarding.
• Interacts professionally with high level executives.
• Handles confidential information.
• Maintains calendars including international travel arrangements.
• Identifies scheduling conflicts and resolves them proactively.

Skills

Administrative support

Calendar management

Travel coordination

Executive support

MS Office

Education

High School diploma

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

In this role, you’ll be at the center of the department’s day-to-day operations, helping the team stay organized, connected, and prepared. You’ll manage calendars, coordinate travel and meetings, handle phone and written correspondence, arrange couriers, and process expense reports. You’ll also plan meetings and events, create and refine business documents, develop presentations from source materials, compile meeting materials, coordinate teleconferences and virtual meetings, support mobile-device setup, manage billing, and take on other administrative needs that keep the team running smoothly.

Responsibilities

• Provides advanced administrative support to VP level or equivalent. May provide backup support to other staff as needed.
• Monitors and prioritizes executives email, highlights actions and routinely authors responses.
• Coordinates and maintains departmental files, as assigned, in compliance with corporate and legal guidelines.
• Follows company purchasing and other established procedures.
• Uses intermediate to advanced software skills to perform assigned work. Uses and understands Microsoft Office Suite and other business-specific software, including Corporate Travel website and other programs.
• Coordinates new employee office setups and onboarding.
• Professionally interacts with high level executives.
• Consistently handles confidential or business-sensitive information.
• Maintains and manages calendars, including meeting and travel scheduling and domestic and international travel arrangements.
• Proactively identifies and resolves scheduling conflicts.

Qualifications

• Minimum 3 years of administrative assistant related experience. High School diploma or equivalent.
• Experience providing support to a VP level or equivalent.
• Intermediate to advanced knowledge of Microsoft Office Suite, Outlook, Adobe Acrobat, understanding of business processes and requirements.
• Self-starter able to function at a high level with general instruction.
• Builds strong relationships with peers and cross-functionally with partners outside of assigned group as necessary to enable effective and efficient Legal team operations.
• Team-oriented, can-do attitude and desire to be productive contributor to overall organization.
• Learns quickly and can change course quickly when needed.
• Open to suggestions and innovation for improvement.
• Professional demeanor and ability to maintain confidentiality.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html