IT & Admin Operations Associate

Velocity Staffing; Noblesville (IN); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Solvix Auto, a Meineke Car Care franchisee, is seeking an entry-level Operations Assistant to support both IT and office operations at our Noblesville location. You’ll split your time between technical requests and administrative tasks, learning on the job across store networks and billing workflows.

This role suits someone organized who can handle phone support, set up new devices, track service issues, and coordinate with vendors while maintaining accurate records.

Qualifications

• Interest in IT/tech support and willingness to learn.
• Strong communication skills to explain technical issues to non-technical staff.
• Reliable and organized, able to manage multiple requests at once.

Responsibilities

• Field and resolve day-to-day IT support requests from store locations (phones, connectivity, printers, hardware).
• Coordinate with ISPs and phone vendors to report outages or issues.
• Provide basic hardware support and set up new devices for staff.
• Document recurring issues and maintain records of requests and resolutions.
• Escalate complex issues to IT Systems Administrator as needed.
• Occasionally travel to nearby store locations for in-person support.

Job description

Solvix Auto, a Meineke Car Care franchisee, is seeking an entry-level Operations Assistant to support both IT and office operations at our Noblesville location. You’ll split your time between technical requests and administrative tasks, learning on the job across store networks and billing workflows.

This role suits someone organized who can handle phone support, set up new devices, track service issues, and coordinate with vendors while maintaining accurate records.