ISV Partnerships Lead — Strategic Alliances & GTM

Epicor Software Corp; Cleveland (OH); On-site; USD 94,000 - 151,000; Full time

Benefits offered by this job

Health benefits

Internal mobility

Career development

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is seeking an ISV Partner Manager to cultivate strategic relationships with Independent Software Vendors and align their solutions with Epicor offerings.

You will coordinate licensing, billing, renewals, go-to-market activities, and roadmap alignment across cross‑functional teams to deliver customer value. This Cleveland-based role emphasizes collaboration, influence, and long-term partner growth.

Qualifications

• Experience in software partnerships or cross-functional roles.
• Strong relationship management and stakeholder collaboration.
• Proven ability to influence teams and move initiatives forward without direct authority.

Responsibilities

• Manage a portfolio of strategic ISV relationships, connecting Epicor with third-party partners.
• Coordinate partner operations: licensing, fulfillment, billing, renewals, sales support, issue resolution.
• Ensure alignment with contracts, involving Legal, Procurement, Finance, and stakeholders.
• Bring cross-functional teams together across Product, Product Marketing, Sales, Business Operations, and Finance for partner priorities and execution.
• Coordinate go-to-market activities for partner solutions, including sales enablement and marketing alignment.
• Facilitate alignment around product roadmaps, releases, and changes affecting shared customers.
• Evaluate and onboard new ISV partners to grow strategic partnership ownership.

Skills

Partnership experience

Relationship management

Cross-functional influence

Communication & coordination

Customer-focused mindset

Job description

Epicor is seeking an ISV Partner Manager to cultivate strategic relationships with Independent Software Vendors and align their solutions with Epicor offerings.

You will coordinate licensing, billing, renewals, go-to-market activities, and roadmap alignment across cross‑functional teams to deliver customer value. This Cleveland-based role emphasizes collaboration, influence, and long-term partner growth.