ISO Parts Pro: Customer Relationships & Dispatch

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a capable Parts Pro to build and sustain strategic customer relationships and ensure delivery standards. You will dispatch drivers, coordinate supplier networks, and work with leadership to meet account needs. The role requires solid automotive knowledge and English communication, with flexibility to handle varied shifts.

CAUTION: This position emphasizes strong organizational skills and the ability to operate across days, evenings and weekends as needed.

Qualifications

• Must have working knowledge of automotive systems and diagnostic ability.
• Able to read and interpret documents such as P&L, safety rules, manuals; write simple correspondence.
• Fluent English; Spanish a plus.
• Strong communication and relationship-building with customers and peers.
• Ability to follow written and oral instructions and to perform basic math.

Responsibilities

• Build and maintain strategic customer relationships.
• Achieve productivity and service objectives.
• Dispatch drivers ensuring delivery standards are achieved.
• Build and maintain a network of second source suppliers for strategic customers.
• Partner with GM to ensure proper driver coverage.
• Maintain core bank and strategic returns.
• Partner with SAM and leadership on account needs.

Skills

ISO Parts Pro

Automotive knowledge

English proficiency

Communication skills

Read and interpret documents

Instruction comprehension

Basic math

MS Office

Organization skills

Flexible scheduling

Tools

Word

Excel

Job description

Advance Auto Parts, Inc. is seeking a capable Parts Pro to build and sustain strategic customer relationships and ensure delivery standards. You will dispatch drivers, coordinate supplier networks, and work with leadership to meet account needs. The role requires solid automotive knowledge and English communication, with flexibility to handle varied shifts.

CAUTION: This position emphasizes strong organizational skills and the ability to operate across days, evenings and weekends as needed.