Island Resort Guest Transport & Concierge

Little Gem Resorts; United States Virgin Islands; On-site; USD 28,000 - 36,000; Full time

Job summary

Little Gem Resorts seeks a guest services professional to greet guests, assist with luggage, and support Front Desk and Concierge teams on Lovango Island in the US Virgin Islands. You will represent a welcoming, service-driven approach and help guests navigate island amenities and activities.

The role requires staying active in a hospitality-focused environment, engaging with guests, and maintaining safety and professional conduct during shifts that may include weekends and holidays.

Qualifications

• Valid Driver's License with a clean record.
• Ability to lift more than 50 lbs.
• Fluent English for guest interactions.
• Willingness to work flexible shifts, including weekends and holidays.
• Pass pre-employment background check and I-9 verification.

Responsibilities

• Greet and assist guests, handle inquiries, luggage assistance, and support Front Desk or Concierge as needed.
• Maintain a welcoming, professional, and courteous environment for guests.
• Ensure guest safety while on duty and while transporting guests to accommodations, boats, or departing vessels.
• Develop loyal relationships with repeat and new guests.
• Be familiar with hotel services/facilities and local attractions to answer guest questions accurately.

Skills

Interpersonal skills

Professional demeanor

English fluency

Tools

TWIC card

Job description

Little Gem Resorts seeks a guest services professional to greet guests, assist with luggage, and support Front Desk and Concierge teams on Lovango Island in the US Virgin Islands. You will represent a welcoming, service-driven approach and help guests navigate island amenities and activities.

The role requires staying active in a hospitality-focused environment, engaging with guests, and maintaining safety and professional conduct during shifts that may include weekends and holidays.