Guest Services Attendant - Resort Welcome & VIP Assistance

Automatic Data Processing, Inc.; Charlotte Amalie (United States Virgin Islands); On-site; USD 19,000 - 21,000; Part time

Job summary

Bolongo Bay Beach Resort is seeking a Guest Services Attendant to greet guests, assist with directions, and deliver amenities at the St. Thomas resort. The role offers a part-time schedule with rotating day/night/weekend shifts and requires a high school diploma and customer service experience.

Responsibilities include guiding guests, handling check-in assistance, and providing information on local attractions while maintaining a welcoming lobby area.

Qualifications

• High School Diploma or equivalent Certificate required.
• Driver's License is required.
• Minimum of 1 year of customer service or hotel experience desired.
• Ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate communication.

Responsibilities

• Greet and assist guests arriving at and departing from the resort.
• Deliver amenities to guest rooms prior to arrival.
• Guided guests to check-in, opened doors, and offered Welcome Punch.
• Provide information about local attractions and resort amenities.
• Maintain a clean and welcoming lobby and assist with guest requests.

Skills

Driver's License

Strong communication

Customer service

Basic computer skills

Education

High School Diploma or equivalent

Job description

Bolongo Bay Beach Resort is seeking a Guest Services Attendant to greet guests, assist with directions, and deliver amenities at the St. Thomas resort. The role offers a part-time schedule with rotating day/night/weekend shifts and requires a high school diploma and customer service experience.

Responsibilities include guiding guests, handling check-in assistance, and providing information on local attractions while maintaining a welcoming lobby area.