IS Library Specialist

Central Arkansas Library System; Little Rock (AR); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pension

Life Insurance

Paid Time Off

Parental Leave

Holiday Pay

Job summary

Central Arkansas Library System is seeking an IS Library Specialist in Little Rock, AR. This full-time public service role supports Information Services by maintaining periodicals, handling tax forms ordering and disposal, and staffing the public computer lab.

The position requires strong tech skills and the ability to assist patrons with digital resources and remote guidance. The ideal candidate will deliver high-quality customer service, adapt to diverse patrons, and may become a notary

Qualifications

• Must have exceptional technology skills and knowledge of a wide variety of software and digital devices.
• Candidate must be able to provide instructional assistance in person and remotely.
• Strong customer-service, problem-solving, and communication skills.

Responsibilities

• Assist the periodicals manager with collection maintenance.
• Manage the ordering, distribution, and disposal of tax forms.
• Staff the public computer lab.
• Answer the system-wide telephone and chat service.
• Provide technology assistance to library patrons.
• Help patrons use the library's digital resources.
• Provide instructional assistance in person and remotely.

Skills

Tech skills

Customer service

Communication

Tools

Library software

Digital devices

Job description

IS Library Specialist

Information Services - Little Rock, Arkansas

Department: Information Services

Employment Type: Full-Time

Compensation: 15.74

LIBRARY SPECIALIST - Full-time public service position in the Information Services Department at the Main Library of the Central Arkansas Library System. Essential duties include assisting the periodicals manager with collection maintenance, managing the ordering, distribution, and disposal of tax forms, and staffing the public computer lab. Additional duties include answering the system-wide telephone and chat service, providing technology assistance to members of the public with a wide variety of skill levels and backgrounds, and assisting patrons with using the library’s digital resources. Must have exceptional technology skills and knowledge of a wide variety of software and digital devices. Candidate must be able to provide instructional assistance in person and remotely. Candidate must possess strong customer-service, problem-solving, and communication skills. An ideal candidate will be flexible, possess an easy-going attitude, and have enthusiasm for working with diverse patrons and staff and must be willing to become a notary public. Must be able to stand long periods of time, push and pull at least 50 lbs., lift, squat, and work some evenings and weekends.

Salary range starts at $15.74 per hour and includes excellent benefits such as medical, dental, vision, company paid pension, life insurance, paid time off, paid parental leave, and holiday pay.

• medical
• dental
• vision
• company paid pension
• life insurance
• paid time off
• paid parental leave
• holiday pay

Location: Little Rock, Arkansas