Library Technician for Public Services

UCA; Conway (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Tuition waivers for employees and/or a

Holidays and leave accrual

Job summary

University of Central Arkansas invites applications for a Library Technician for Public Services at the Torreyson Library. The role supports patrons, assists with holds and textbook reserves, and helps maintain library equipment and spaces.

The position operates Tue-Fri 8:00AM–4:30PM and Sat 9:30AM–5:30PM, with Saturday opening/closing duties. The ideal candidate has a high school diploma plus customer service or library exposure, strong communication, and the ability to work with students,

Qualifications

• High school diploma equivalent plus one year of customer service or library experience.
• College degree is preferred but not required for entry.
• Ability to operate library equipment and library software as needed.
• Strong communication skills and ability to work with students, faculty and staff.

Responsibilities

• Assist patrons by providing information about library services and policies.
• Provide basic reference support and locate online and physical resources.
• Support holds, textbook reserves, and stack maintenance.
• Assist with maintenance of library computers, printers and scanners.
• Open/close library on Saturday and back-up for weekday openings.

Skills

Library procedures

Computers & office tech

Oral & written communication

Instruction reading

Mobility (standing/walking)

Education

High school diploma equivalent

College degree (preferred)

Job description

Will this position be Onsite, Remote, or Hybrid?

Will this position be Onsite, Remote, or Hybrid? Onsite

Position Information

Posting Number

Posting Number NC1272026

Working Title

Working Title Library Technician for Public Services

Department Org

Department Org 427100 - Office-Torreyson Library

Why should you work at UCA?

We are excited that you are considering joining the UCA Family—the faculty, staff, students and alumni—who make the University of Central Arkansas a great place to work! At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide flexible work schedules may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals.

Position Summary

The Library Technician for Public Services is responsible for monitoring the activities of a local library unit or department. This position is governed by state and federal laws and agency/institution policy.

Job Duties and Responsibilities

Work Schedule: Tuesday through Friday, 8:00AM – 4:30PM; Saturday, 9:30AM – 5:30PM

• Assist patrons by:
  • providing information about library services and policies, and handling basic reference inquiries including locating online and physical library resources
  • providing technical support for the library computers, printers and scanners
  • locating and checking materials and equipment in and out of the library
• Assist with library holds, stack maintenance, inventory, and in the creation and maintenance of Textbook Reserves
• Assist with the maintenance of library computers and laptops
• Assist the Interlibrary Loan department as needed
• Works closely with and assists in the training and supervision of student employees
• Responsible for opening and closing the library on Saturday
• Serves as backup for opening the library on weekdays
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of basic library procedures and practices.
• Knowledge of computers and their applications.
• Ability to operate general office equipment.
• Ability to communicate both orally and in writing.
• Ability to read and follow instructions.
• Ability to stand and walk for long periods and move book carts.

Skills Considered Essential for Success

• -Knowledge of the organization and administration of higher education.
• -Knowledge of state, federal, and university rules, regulations and procedures.
• -Ability to work in a diverse and dynamic environment.
• -Ability to work collaboratively and independently with common goals as a part of a team.
• -Ability to make sound judgments.
• -Effective interpersonal communication, writing, and organizational abilities.
• -Civility in all interactions.
• -Demonstrate effective follow-up.

Required Education and/or Experience

The formal education equivalent of a high school diploma, plus one year of experience in customer service or a library environment. OTHER JOB RELATED EDUCATION AND /OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS .

Preferred Education and/or Experience

• College degree.
• Library experience.
• Experience working in a college or university setting, particularly having direct interaction with students, faculty and staff.

University, Campus, and Community Description

Thank you for your interest in employment at the University of Central Arkansas. Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities.

Desired start date 12/01/2026

Physical Demands Checklist

Sitting, Kneeling, Standing, Lifting/Carrying, Walking

Physical Exertion

Light Work - Exerting up to 20 pounds

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UCA EEO Statement

The University of Central Arkansas is an equal opportunity institution.

In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date

Open Date 11/04/2026

Close Date

Close Date 11/15/2026

Open Until Filled No

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