IRP-IT Training & Opt Analyst

The Ohio State University; Columbus (OH); On-site; USD 55,000 - 85,000; Part time

Job summary

The Ohio State University seeks an IRP-IT Training & Opt Analyst to support classroom-based and technology-enabled training for clinical and operational staff at the Health System Shared Services. You will assist with training center operations, provide hands-on learning, and deliver end-user support for EMR applications, aiding usability testing and adoption of healthcare technologies.

Responsibilities include proctoring sessions, guiding learners, documenting testing results, and collaborating

Qualifications

• Requires a Bachelor's degree or equivalent combination of education and experience.
• Experience with Epic or other EMR systems.
• Healthcare, informatics, education, training, or clinical background preferred.
• Experience facilitating classroom activities or supporting adult learners.
• Experience with usability testing, workflow analysis, or technology implementation projects.

Responsibilities

• Assist with the daily operations of the training center and logistics of training programs.
• Proctor nursing and clinical sessions to ensure completion of role-based training.
• Provide guidance and support to learners during hands-on training and classroom activities.
• Monitor learner progress and escalate training concerns or technical issues as appropriate.
• Support usability testing activities for new technologies, workflows, and system enhancements.
• Collaborate with trainers and informatics teams to ensure successful training delivery and adoption of healthcare technologies.

Skills

Adult learning facilitation

Training delivery

End-user support

Usability testing

Workflow analysis

Education

Bachelor's degree

Equivalent education/experience

Tools

Epic EMR

Job description

Job Title: IRP-IT Training & Opt Analyst Department: Health System Shared Services | Clinical Applications

Job Summary

Under general supervision, supports classroom-based and technology-enabled training programs for clinical and operational staff. Assists with training center operations, facilitates hands-on learning activities, provides end-user support for electronic medical record (EMR) applications, and participates in usability testing and optimization initiatives. Serves as a resource for learners during orientation and training programs, ensuring completion of required educational activities and supporting adoption of healthcare technologies.

Essential Functions

• Assist with the daily operations of the training center and support training program logistics.
• Proctor nursing and clinical classroom sessions to ensure completion of assigned role-based training requirements, including interactive eLearning modules, playground exercises, infusion pump activities, and MyChart Bedside training.
• Provide guidance and support to learners during hands-on training exercises and classroom activities.
• Monitor learner progress and escalate training concerns or technical issues as appropriate.
• Assist with validating training completion and maintaining training records.
• Support usability testing activities for new technologies, workflows, and system enhancements.
• Document testing results, issues, and recommendations for review by project and operational teams.
• Provide first-level technology troubleshooting and assistance within the training environment.
• Respond to general EMR and application-related questions from end users and learners.
• Assist with training material preparation, classroom setup, equipment readiness, and technology maintenance.
• Support optimization initiatives by gathering feedback from end users and identifying opportunities to improve workflows and user experience.
• Collaborate with trainers and informatics teams to ensure successful training delivery and adoption of healthcare technologies.

Minimum Qualifications

Bachelor's degree and / or equivalent combination of education and experience.

Preferred Qualifications

• Experience with Epic or other electronic medical record systems.
• Healthcare, informatics, education, training, or clinical experience.
• Experience facilitating classroom activities or supporting adult learners.
• Experience with usability testing, workflow analysis, or technology implementation projects.

Location: Ackerman Rd, 660 (0242) Position Type: Intermittent Scheduled Hours: 0.2 Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.