IRA/CD Operations Pro — Reconciliation & Compliance

Fifth Third; Grand Rapids (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Fifth Third seeks an IRA/CD Operations Specialist II in Grand Rapids, MI to support and maintain operational and risk needs of the IRA/CD Operations Banking division. You will reconcile, research, and clear IRA/CD entries, verify IRS documentation, and perform related reporting and compliance tasks.

Role requires strong communication, attention to detail, and ability to collaborate across centers, Legal, Tax and IT.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• Three (3) years related experience required, preferably in Retail or Operations.
• Knowledge of retail policies, procedures and products.
• Demonstrated ability to resolve operational issues.
• Strong verbal and written communication skills.
• Strong PC knowledge to include Word & Excel, and a working knowledge of Raft, ACE, Mobius, IHUB, Branch Capture.
• Knowledge of frontier system is a plus.
• Ability to handle multiple tasks and work well under pressure.
• Flexibility in scheduling.
• Team-oriented and collaborative work style.

Responsibilities

• Maintain in-depth knowledge of IRA/CD products and services as they relate to procedures and profitability.
• Research and clear CD and IRA entries and internal account entries.
• Interact with Financial Centers regarding IRA/CD Operations.
• Review and validate IRS/state documentation and coding for IRA/CD transactions.
• Documentation includes W-8s, NC-4P, and W-4P.
• Process complex IRA distributions using Raft for IRS and compliance.
• Perform risk-based transactions for the banking center.
• Coordinate support for complex Compliance and Documentation exceptions (IRS Audit letters).
• Collaborate with Legal, Retail, Corporate Tax, Business Banking and others on process issues.
• Work with management and IT on enhancements, including requirements, test plans, and testing.
• Process transactions such as customer adjustments, interest adjustments, account openings/closings in raft.
• Perform maintenance tasks (death updates, IRS updates, distributions).
• Understand IRS regulations related to information reporting and tax withholding (IRC 408).
• Perform IRS reissue and correction processing for IRA and CD transactions (1099s and 5498s).
• Lead or participate in assigned projects and other duties as needed.

Skills

IRA/CD knowledge

Analytical thinking

Communication skills

MS Word & Excel

Raft/IT systems

Time management

Education

Bachelor's degree or equivalent

Tools

Raft

ACE

Mobius

IHUB

Branch Capture

Job description

Fifth Third seeks an IRA/CD Operations Specialist II in Grand Rapids, MI to support and maintain operational and risk needs of the IRA/CD Operations Banking division. You will reconcile, research, and clear IRA/CD entries, verify IRS documentation, and perform related reporting and compliance tasks.

Role requires strong communication, attention to detail, and ability to collaborate across centers, Legal, Tax and IT.