IP/MPLS Network Engineer I - Tier II On-Call

Bluebird Fiber; Farmington Hills (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Bluebird Fiber is seeking a Network Engineer I to join our Midwest-based IP/MPLS team. The role focuses on engineering, provisioning, and Tier II technical support for our IP/MPLS network, with responsibilities spanning design, implementation, and documentation of network elements.

You will collaborate with the Engineering Director, manage test and turn-up activities for new customers, and provide 24/7 on-call support. A strong background in telecom and optical transport is required.

Qualifications

• 5 to 7 years in Telecommunications/Optical Transport environment or equivalent Technical Training.
• Flexible work hours including evenings, nights, weekends and holidays.

Responsibilities

• Provide 24/7 Tier II technical support via on-call rotation for major platforms.
• Support engineering design, provisioning, and implementation for IP/MPLS network.
• Coordinate test and turn-up scheduling for new customer installations.
• Document network designs, CLR/DLRs, Work Orders, and OSS records.
• Assist Business Development and Sales with product/service developments.
• Lead troubleshooting of configuration, provisioning, or routing issues with minimal supervision.

Skills

Telecommunications experience

Optical transport

IP/MPLS knowledge

Network design

On-call support

Education

College/Technical School degree

Tools

Network equipment configurations

Job description

Bluebird Fiber is seeking a Network Engineer I to join our Midwest-based IP/MPLS team. The role focuses on engineering, provisioning, and Tier II technical support for our IP/MPLS network, with responsibilities spanning design, implementation, and documentation of network elements.

You will collaborate with the Engineering Director, manage test and turn-up activities for new customers, and provide 24/7 on-call support. A strong background in telecom and optical transport is required.