IP/MPLS Provisioning Engineer I - On-Call Tier II

Bluebird Fiber; Independence Township (OH); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Bluebird Fiber is seeking a Network Engineer I in Independence, OH to join a collaborative team supporting IP/MPLS networks. This is a full-time, benefit-eligible role focused on provisioning, engineering, and Tier II technical support for Bluebird’s IP/MPLS services.

The ideal candidate has 5–7 years of telecom experience, strong communication skills, and proficiency with network configuration and testing. Overtime, on-call rotation, and flexible hours are required to meet customer needs.

Formación

• 5–7 years in Telecommunications/Optical Transport environment or equivalent training.
• Flexible work hours including evenings, nights, weekends, holidays.
• Self-motivated with ability to make independent decisions based on policies and requirements.
• Strong knowledge of PC and software applications.
• Strong oral and written communications skills.
• Technical aptitude for new protocols and technologies with ability to provide support.
• Multi-task oriented while maintaining composure in a demanding environment.

Responsabilidades

• Support the Engineering Director with project management and implementation, network design, procurement of equipment and materials for IP/MPLS network.
• Ensure proper documentation of the network including CLR/DLRs, Work Orders, Engineering Packages and OSS databases.
• Provide engineering support for new customer installations including procurement, provisioning, and test/turn-up coordination.
• Support Business Development and Sales for product/service development.
• Provide 24/7 Tier II technical support via on-call rotation for major platforms; isolate and resolve problems related to configuration, provisioning, or routing.

Conocimientos

Telecommunications experience

Optical transport

PC and software proficiency

Strong communication skills

Independent decision making

Multi-tasking

Educación

College/Technical School degree or equivalent

Optical networking certifications

Herramientas

Equipment configuration programming

Descripción del empleo

Bluebird Fiber is seeking a Network Engineer I in Independence, OH to join a collaborative team supporting IP/MPLS networks. This is a full-time, benefit-eligible role focused on provisioning, engineering, and Tier II technical support for Bluebird’s IP/MPLS services.

The ideal candidate has 5–7 years of telecom experience, strong communication skills, and proficiency with network configuration and testing. Overtime, on-call rotation, and flexible hours are required to meet customer needs.