IP/MPLS Network Engineer I: Provisioning & Tier II Support

Bluebird Fiber; Lansing (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Bluebird Fiber is seeking a Network Engineer I to join a collaborative team. This full-time, benefit-eligible role focuses on engineering, provisioning, and Tier II technical support for IP/MPLS networks across the Bluebird backbone.

The team values proactive problem solving and strong communication in a fast-paced environment. The role requires experience in telecommunications environments, documentation discipline, and the ability to coordinate test and turn-up activities for new customer

Qualifications

• 5–7 years in Telecommunications/Optical Transport environment or equivalent training.
• Flexible work hours including evenings, nights, weekends, and holidays.
• Valid state driver’s license.
• Self-motivated with ability to make independent decisions per policies and project requirements.
• Strong knowledge of PC and software applications.

Responsibilities

• Provide engineering support for project management and implementation of Bluebird’s IP/MPLS network.
• Document network configurations, CLR/DLRs, Work Orders, and OSS databases.
• Coordinate procurement, provisioning, and test/turn-up scheduling for new customer installations.
• Support Business Development and Sales in product/service development.
• Provide 24/7 Tier II technical support via on-call rotation for major platforms.

Skills

Telecom experience

Optical Transport

Network troubleshooting

Documentation

Education

College/Technical School degree

Tools

Equipment Configuration

Job description

Bluebird Fiber is seeking a Network Engineer I to join a collaborative team. This full-time, benefit-eligible role focuses on engineering, provisioning, and Tier II technical support for IP/MPLS networks across the Bluebird backbone.

The team values proactive problem solving and strong communication in a fast-paced environment. The role requires experience in telecommunications environments, documentation discipline, and the ability to coordinate test and turn-up activities for new customer