IoT Fleet Operations & QA Specialist

Amigo Mobility International, Inc.; Bridgeport Charter Township (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Amigo Mobility International, Inc. is seeking a hands-on technical professional to support our IoT fleet management platform. The role bridges customer support and engineering by testing products, supporting deployments, and Troubleshooting technical issues.

You will work with connected devices, firmware, logs, cellular connectivity, APIs, and platform data. This is a technical role, not sales or a traditional help desk position.

Qualifications

• Associate's or Bachelor's degree in engineering technology, IT, CS, or electronics or equivalent hands-on experience.
• Strong written communication skills for bug reports and documentation.
• A methodical approach to testing, troubleshooting, and documenting results.
• Basic knowledge of networking and cellular technology, including IP, APNs, SIMs, and connectivity troubleshooting.
• Technical curiosity and a desire to understand why problems happen.
• Willingness to learn and help others learn.

Responsibilities

• Test devices and software builds with QA checks before shipment.
• Document recurring issues and elevate to IoT Systems Architect.
• Test customer application and write clear, reproducible bug reports.
• Test firmware, product features, and OTA updates.
• Support deployments, field trials, and SIM activations.
• Maintain QA checklists and regression testing processes.
• Troubleshoot field devices using logs and platform data.
• Help customer service and sales onboard clients to the platform.

Skills

Bug reporting

QA testing

Documentation

Networking basics

Cellular technology

Education

Associate's or Bachelor's degree in engineering technology, IT, CS, or electronics

Tools

Postman

Job description

Amigo Mobility International, Inc. is seeking a hands-on technical professional to support our IoT fleet management platform. The role bridges customer support and engineering by testing products, supporting deployments, and Troubleshooting technical issues.

You will work with connected devices, firmware, logs, cellular connectivity, APIs, and platform data. This is a technical role, not sales or a traditional help desk position.