IoT Installations Specialist - Field Tech (Travel 50%+)

Gomotive; United States; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision benefits

Paid time off

401k contribution

Disability coverage

Job summary

Motive is seeking an Installation Specialist to install, maintain, and repair telematics devices in customer vehicles. The role blends hands-on technical work, customer interaction, and project management, with significant travel required.

You will train customers onsite, manage trials, RMAs, and lead deployments while ensuring high-quality workmanship and satisfaction across various industries.

Qualifications

• Extensive experience in technical equipment installation, service and repair, particularly in automotive or related industries.
• Proficiency in interpreting technical documentation and wiring diagrams.
• Ability to lift and move objects up to 50 lbs and perform physical tasks.

Responsibilities

• Install Motive's product suite (gateways, AI cameras, accessories) across vehicles and assets.
• Conduct on-site customer training and support trials, manage RMAs, lead deployments.
• Oversee on-site quality checks and audit third-party installers' documentation.
• Collaborate with Field Engineering to inform product improvements.
• Create custom installation guides for specialty configurations.
• Provide remote assistance to third-party installers and resolve issues.
• Escalate and resolve technical issues to ensure stakeholder satisfaction.

Skills

Technical installation

Electrical systems

IoT device installation

Customer training

On-site leadership

Education

High school diploma or equivalent

Tools

Vehicle wiring diagrams

Automotive electrical systems

Job description

Motive is seeking an Installation Specialist to install, maintain, and repair telematics devices in customer vehicles. The role blends hands-on technical work, customer interaction, and project management, with significant travel required.

You will train customers onsite, manage trials, RMAs, and lead deployments while ensuring high-quality workmanship and satisfaction across various industries.