IoT Backend Engineer - Device-to-Cloud Platform

Fellow; San Francisco (CA); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Employee bonus and equity plan

Generous paid time off

401k with company contribution

Medical/dental/vision insurance

Better Yourself Wellness credit

Monthly Fitness Stipend

Summer Fridays

Paid Parental Leave

Discount on Fellow products

Best coffee anywhere

Job summary

Fellow in San Francisco, CA is hiring a Backend Engineer to own the device-to-cloud stack, build and operate backend systems, and scale IoT infrastructure for kitchen hardware. You will design secure provisioning, OTA delivery, and cloud-native services, reporting to the Director of Firmware and Software.

This hands-on role emphasizes independence, collaboration, and a strong engineering bar. The ideal candidate brings 5+ years of backend engineering experience, expertise in TypeScript/Node.js,

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 5+ years of experience in backend engineering.
• Experience designing and operating scalable PostgreSQL systems, including replication, indexing, query tuning, capacity planning, and data lifecycle or archival strategies.
• API Development using REST and GraphQL.

Responsibilities

• Design, develop, and maintain robust, scalable backend services on AWS.
• Own database reliability and performance, including PostgreSQL replication, indexing, query optimization, capacity planning, data lifecycle and archival, and tested backup and restore procedures for databases and S3.
• Implement and manage AWS IoT Core and related services, including API Gateway, SQS, MQTT, Rules Engine, Device Shadow, secure device provisioning, certificate lifecycle management, and staged OTA delivery.
• Define and operate service KPIs, SLIs, and SLOs for latency, errors, response time, dead-letter queues, and OTA success.
• Build secure internal tools and analytics for Customer Support and manufacturing teams, deliver factory and operational data visualization, and apply automation or AI-assisted analysis to logs and service metrics.
• Own Infrastructure as Code and CI/CD workflows using Terraform or AWS CloudFormation and GitHub Actions or Jenkins. Lead safe environment migrations and cutovers, automated QA gates, feature-based release practices, staged deployments, rollbacks, and coordinated OTA releases.
• Apply least-privilege IAM and RBAC, restrict production access, manage secrets and device certificates, secure OTA and factory-provisioning workflows, and establish auditable support and debugging paths without exposing administrative cloud access.
• Work closely with the software development, product management, and QA teams to ensure smooth and efficient development and release processes.
• Explore and deliver payment and commerce integrations, AI agents and voice commands, voice-assistant ecosystems, and secure remote device diagnostics when they support the product roadmap.
• Stay current with the latest architectural approaches in secure IoT device provisioning and management for consumer hardware. Provide ongoing recommendations to evolve system designs.
• Identify potential risks in software development and create strategies to mitigate them, ensuring the safety and efficacy of our appliances.

Job description

Fellow in San Francisco, CA is hiring a Backend Engineer to own the device-to-cloud stack, build and operate backend systems, and scale IoT infrastructure for kitchen hardware. You will design secure provisioning, OTA delivery, and cloud-native services, reporting to the Director of Firmware and Software.

This hands-on role emphasizes independence, collaboration, and a strong engineering bar. The ideal candidate brings 5+ years of backend engineering experience, expertise in TypeScript/Node.js,