Invoicing & Client Services Coordinator

Kowboy Fence Company; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits + PTO

Supportive team environment

Stability and room to grow within a  빠

Job summary

Kowboy Fence Company is seeking an Invoicing & Client Services Coordinator to support our Knoxville, TN operations. This full-time, on-site role focuses on timely invoicing, accurate record-keeping, and proactive communication with customers.

The ideal candidate excels in organization, is personable, and collaborates well with a team across office and field staff. Prior admin or customer service experience is helpful; QuickBooks or HubSpot knowledge is a plus.

Qualifications

• Experience in invoicing and customer service.
• Strong communication and organization.
• Familiar with basic computer tools; QuickBooks or HubSpot a plus.
• Experience in an office environment.
• Reliable and team-oriented.

Responsibilities

• Serve as primary contact for incoming customer calls.
• Send invoices at payment milestones across active projects.
• Track outstanding invoices and follow up on overdue balances.
• Report unpaid/overdue accounts to management.
• Maintain accurate records of invoicing activity and communications.
• Coordinate with team to confirm job completion before final invoices.

Skills

Communication

Organization

People skills

Customer service

Team player

Tools

QuickBooks

HubSpot

Job description

Invoicing & Client Services Coordinator — Kowboy Fence Company

Full-Time | On-Site | Knoxville, TN

You're organized, personable, and nothing slips past you.

Kowboy Fence Company is growing fast across multiple locations — and we're looking for a Invoicing & Client Services Coordinator to be the steady, reliable presence that keeps our customer communication sharp and our invoicing on track.

This role sits at the intersection of customer service and operations. You'll be a go-to point of contact for customers, handle invoicing across active projects, and make sure our team always knows where things stand on outstanding payments. You'll collaborate closely with everyone in the office — from the Location Manager to the field team — so communication and teamwork are a must.

If you're someone who takes pride in staying organized, communicates with ease, and genuinely enjoys working with people — we'd love to meet you.

What You'll Do

• Serve as a primary point of contact for incoming customer calls — friendly, professional, and helpful every time
• Send invoices at each payment milestone (1st, 2nd, and final) across active projects
• Track outstanding invoices and follow up with customers on overdue balances
• Report unpaid and overdue accounts to management
• Maintain accurate, organized records of invoicing activity and customer communications
• Coordinate with Team to confirm job completion before final invoices go out
• Assist with keeping the front office running smoothly day to day

What You Bring

• Strong communication skills — you're comfortable on the phone and represent the company well
• Organized and detail-oriented — you stay on top of multiple accounts without things falling through the cracks
• Professional and personable — customers enjoy interacting with you
• Comfortable with basic computer tools; experience with QuickBooks or HubSpot is a plus but not required
• Prior experience in an office, customer service, or administrative role is helpful
• Reliable, punctual, and a team player

What You Get

• Health benefits + PTO
• A supportive team environment
• Stability and room to grow within a fast-expanding company

About Kowboy Fence Company

Kowboy Fence Company is a family-owned fencing contractor with locations across Tennessee, Alabama, and Kentucky. We take as much pride in how we treat our team as we do in the work we put out. Come be part of something that's building.