Investor Reporting VP — Lead, Compliance & Remittances

Next Frontier Capital

Plano (TX)

On-site

USD 150,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

Job summary

JPMorganChase is seeking an Investor Reporting Vice President to lead a dedicated team responsible for investor remitting and reporting, ensuring compliance with agency guidelines and servicing contracts. The role focuses on delivering accurate monthly/quarterly reports for multifamily, commercial, and structured loan portfolios while driving governance and process improvements.

As part of the Servicing and Asset Management team, you will collaborate with Fannie Mae, Freddie Mac, and master

Qualifications

Minimum of 5 years of experience in investor reporting and/or commercial mortgage loan servicing.
Experience leading others with training, coverage, QA accountability, and lead responsibilities.
Strong attention to detail and accuracy with proven quality/control discipline.
Excellent business communication skills; ability to influence and collaborate across internal departments and external counterparties.
Ability to multitask, manage deadlines, and make sound decisions with limited supervision in a fast-paced environment.
Advanced Excel proficiency (multiple formulas/functions; large data sets and reconciliations).

Responsibilities

Manage, coach, and develop a team of Investor Reporting Associates, including onboarding, training plans, coverage models, and performance feedback.
Own capacity planning and workload allocation to ensure consistent, timely execution across monthly/quarterly reporting cycles and peak periods.
Establish and reinforce quality standards, review practices, and escalation protocols to reduce defects and drive continuous improvement.
Oversee preparation of cash reporting and remittances to investors, including Fannie Mae and Freddie Mac.
Ensure accurate and timely submission of investor reports (Fannie Mae, Freddie Mac, master servicers) and related activities such as reconciliations and loan sales processing.
Maintain strong command of agency guides, servicing agreements, and key dates/terms from servicing contracts; identify, document, elevate, and resolve exceptions.
Ensure adherence to internal policies and procedures, process controls, quality standards, and management directives while meeting contractual obligations to investor clients and external parties.
Lead a strong control environment: implement/maintain procedures, execute reviews, ensure documentation is current, and support audit readiness
Drive process improvements (standardization, automation, reconciliations, workflow enhancements) to improve timeliness, accuracy, and resiliency.
Maintain strong investor relations and interact effectively with Agency partners as well as internal stakeholders (Operations, Finance, Legal, Technology).