Assistant Manager, Investor Reporting

Valley National Bank; Wayne (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

Valley National Bank is seeking an experienced Investor Reporting professional to manage the timely and accurate reporting of loan servicing activity to investors and agencies. The role involves reconciling custodial accounts, ensuring regulatory compliance, and presenting reporting metrics to management and investors.

You will collaborate with Accounting, Servicing, Audit, Technology, and external investors to resolve issues, lead the Investor Reporting team, and drive process improvements and

Responsibilities

• Ensure the timely and accurate reporting, reconciliation, and remittance of loan servicing activity to investors and agencies, including Fannie Mae, Freddie Mac, and private investors.
• Monitor and reconcile custodial accounts, researching and resolving variances, exceptions, and reporting discrepancies.
• Ensure compliance with investor requirements, agency guidelines, regulatory standards, and internal policies.
• Review, analyze, and validate investor reporting data, recommending corrective actions and improvements to enhance accuracy and data quality.
• Partner with internal and external stakeholders, including Accounting, Servicing, Audit, Technology, and investors, to resolve reporting issues and support business objectives.
• Lead, train, and provide operational guidance to Investor Reporting staff, supporting team performance, development, and departmental initiatives.
• Track and analyze key performance indicators (KPIs), reporting results and identifying risks to ensure reporting deadlines and service levels are achieved.
• Prepare and present investor reporting metrics, performance results, and operational updates to management and investors.
• Identify, develop, and implement process improvements, best practices, and automation opportunities to enhance efficiency, controls, and productivity.
• Maintain and enhance investor reporting procedures by incorporating quality assurance findings, industry developments, regulatory changes, and other duties as assigned.

Job description

Responsibilities include but are not limited to:

• Ensure the timely and accurate reporting, reconciliation, and remittance of loan servicing activity to investors and agencies, including Fannie Mae, Freddie Mac, and private investors.


• Monitor and reconcile custodial accounts, researching and resolving variances, exceptions, and reporting discrepancies.


• Ensure compliance with investor requirements, agency guidelines, regulatory standards, and internal policies.


• Review, analyze, and validate investor reporting data, recommending corrective actions and improvements to enhance accuracy and data quality.


• Partner with internal and external stakeholders, including Accounting, Servicing, Audit, Technology, and investors, to resolve reporting issues and support business objectives.


• Lead, train, and provide operational guidance to Investor Reporting staff, supporting team performance, development, and departmental initiatives.


• Track and analyze key performance indicators (KPIs), reporting results and identifying risks to ensure reporting deadlines and service levels are achieved.


• Prepare and present investor reporting metrics, performance results, and operational updates to management and investors.


• Identify, develop, and implement process improvements, best practices, and automation opportunities to enhance efficiency, controls, and productivity.


• Maintain and enhance investor reporting procedures by incorporating quality assurance findings, industry developments, regulatory changes, and other duties as assigned.