Investor Reporting Manager

Triad Financial Services, Inc.; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Triad Financial Services, Inc. is seeking an Investor Reporting Manager to lead the Investor Reporting department, handling daily transactions, month-end close, reconciliations, and investor remittances.

The role focuses on overseeing servicing transfers, regulatory compliance, relationships with investor clients, and collaboration with accounting teams to ensure accurate reporting and timely remittances.

Qualifications

• 5+ years of accounting/finance experience.
• Knowledge of manufactured housing market and related regulations is a plus.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to build relationships with investors, dealers, and stakeholders.

Responsibilities

• Oversee all investor reporting operations, including daily/weekly transactions and month-end close.
• Manage servicing transfers inbound, internal, and outbound for tracking and reconciliation.
• Monitor and support servicing of Freddie Mac loan portfolio and regulatory reporting.
• Develop policies for investor reporting and ensure compliance with regulations.

Skills

Accounting/Finance

Mortgage servicing knowledge

Regulatory knowledge

Analytical skills

Communication skills

Relationship building

Education

Bachelor's degree in Finance or Accounting

Tools

MSP platform

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Investor Reporting Manager

30+ days ago Requisition ID: 1256

Position Overview

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Investor Reporting Manager to join our growing team.

Essential Functions:

• Responsible for all operations within Triad’s Investor Reporting department, including daily and weekly transactions, support the month-end close process, monthly reconciliations and validation of the monthly investor remittances.
• Provides support for the development and implementation of strategic plans for the manufactured home mortgage servicing division.
• Manage all servicing transfers inbound, internal, and outbound for tracking and reconciliation.
• Monitor and support the servicing of Triad’s Freddie Mac loan portfolio.
• Develop policies and procedures for servicing manufactured home loans as it relates to Investor Reporting.
• Monitor regulatory changes affecting servicing to ensure compliance and competitive positioning.
• Build and maintain relationships with investor clients, manufactured home dealers, builders, and other industry stakeholders.
• Provide support for investor clients to remit funds for corporate advances. Ensure investors remit payment monthly and handle any disputes that may arise.
• Work with accounting regarding any investor relations needed between accounting and servicing.
• Monitor and facilitate any changes in monthly investors. (Adding, Deleting, Mergers and Acquisitions)
• Facilitate opening custodial bank accounts for each investor and ensure accurate reporting for each custodial account that is set up in MSP servicing platform.
• Review and contribute to new Servicing contracts to monitor and track changes.
• Assist Cash Manager with any MSP platform reporting issues that may arise.
• Responsible for any employee development regarding investor relations.
• Ensure all MSP daily balancing occurs and tracked accordingly.
• Ensure that all system maintenance is completed timely and accurately.
• Support senior management with projects as needed.
• Establish and monitor performance metrics for investor reporting for daily operations.
• Assist with Servicing projects as needed.
• Maintain and monitor regulatory filings as needed for Servicing.

Education and/or Work Experience Requirements:

• 5+ years of accounting/finance background.
• In-depth understanding of the manufactured housing market and related financial regulations a plus

Knowledge, Skills, and Abilities:

• Strong knowledge of Fannie Mae, Freddie Mac, FHA, VA, and other mortgage loan products for manufacture home underwriting guidelines
• Excellent communication, negotiation, and presentation skills
• Strong analytical and problem-solving abilities
• Ability to establish and maintain relationships with industry partners, clients, and stakeholders
• Commitment to maintaining compliance with all federal, state, and local regulations

Physical Demand:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.