Investor Relations Analyst (Editor/Writer)

Lenmar Consulting Inc; South Jordan (UT); Hybrid; USD 37,000 - 50,000; Full time

Job summary

Lenmar Consulting Inc is seeking an Investor Relations Analyst for a W2 contract in South Jordan, UT. Hybrid role, in-office 3 days per week, 12+ months, max pay $21.09/hr.

Responsibilities include researching and responding to client complaints while ensuring regulatory compliance and collaborating with partners to resolve issues. The role also covers client-facing phone support at least one day weekly, plus potential help with settlement processing, privacy opt-out tasks, and special projects,

Qualifications

• Excellent grammar and composition skills.
• Excellent written and oral communications skills.
• Bachelor's degree in Finance, Economics, English/Communications or a related discipline; work experience considered in lieu.
• Preferred candidates have knowledge of brokerage industry or banking operations.
• Strong initiative and drive.
• Proficiency in Microsoft Word and Outlook programs.
• Proven ability to work effectively with all levels of employees.
• Exceptional phone presentation skills.
• Able to perform efficiently in a fast-paced, changing environment while handling a wide variety of tasks.
• Strong organizational skills, attention to detail, and excellent follow-up skills.
• Ability to be self-motivated and succeed in a team atmosphere.

Responsibilities

• Research and respond to operational client complaints while ensuring regulatory compliance.
• Collaborate with field and operations staff and management to elevate and resolve issues.
• Build strong working relationships with Client Relations Editors and learn departmental processes.
• Participate in coverage of client-facing telephone lines, providing phone support at least one day per week.
• Support settlement processing, privacy opt-out processing, and participate in special projects as needed.

Skills

Grammar & Writing

Written & Verbal Communication

Initiative & Drive

Self-motivation

Team Collaboration

Time Management

Client Focus

Attention to Detail

Education

Bachelor's degree preferred

Tools

Microsoft Word

Outlook

Job description

We have this W2 Contract opportunity for an Investor Relations Analyst with our Direct Financial Client in South Jordan, UT.

Investor Relations Analyst - MOR2JP00018401

Location: South Jordan, UT 84095 - Role is Hybrid and requires in-office attendance 3 days per week.

Duration - 12 months +

Max Pay Rate: $21.09/hr W2 (No Benefits)

The primary responsibility of a Client Relations Analyst is to research and respond to operational client complaints while ensuring the Firm's compliance with regulatory requirements and internal complaint-handling guidelines. Analysts in this role must collaborate effectively with business partners, including field and operations staff and management, to elevate and resolve complaint-related issues. They are also responsible for building strong working relationships with Client Relations Editors while learning departmental processes and style guidelines. Strong organizational and time management skills are essential, as analysts must effectively manage their workload while demonstrating initiative, self-motivation, and accountability.

This position also requires participation in the coverage of client-facing telephone lines, with analysts expected to provide phone support at least one day per week. Analysts must maintain a professional and client-focused approach while handling incoming calls and addressing inquiries.

In addition, this position may support various operational functions within Client Relations, including settlement processing, privacy opt-out processing, and participation in special projects as needed.

Qualifications And Skills Required

• Excellent grammar and composition skills
• Excellent written and oral communications skills
• Preferred candidates will possess a Bachelor's degree in Finance, Economics, English/Communications or a related discipline; work experience considered in lieu of these degrees
• Preferred candidates have knowledge and some level of expertise in the brokerage industry or banking operations
• Strong initiative and drive
• Proficiency in Microsoft Word and Outlook programs
• Proven ability to work effectively with all levels of employees
• Exceptional phone presentation skills
• Able to perform efficiently in a fast-paced, changing environment while handling a wide variety of tasks
• Strong organizational skills, attention to detail, and excellent follow-up skills
• Ability to be self-motivated and succeed in a team atmosphere