Jr.Financial Representative - South Jordan, UT - Hybrid

Russell Tobin; South Jordan (UT); On-site; USD 28,915 - 28,929; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Job summary

A leading staffing firm is seeking motivated Financial Representatives to join its team in South Jordan, Utah. This role involves providing exceptional support to clients in the financial services sector through high-volume inbound calls. Candidates should have a college degree or relevant call center experience, strong communication skills, and the ability to thrive in a fast-paced environment. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Previous contact center or call center experience preferred.
• Strong communication and problem-solving skills.
• Ability to multi-task and remain calm under pressure.

Responsibilities

• Respond to inbound client calls regarding financial inquiries.
• Provide accurate and professional service while meeting performance metrics.
• Troubleshoot issues and provide effective solutions.

Skills

Strong communication skills

Problem-solving abilities

Multi-tasking

Education

College Degree OR 2-5 years call center experience

Job description

Description

We are seeking motivated and customer-focused professionals to join our team as Financial Representatives. This role is primarily focused on handling high-volume inbound calls within a call center environment, providing exceptional support to clients in the financial services sector.

Base pay range

$20.99/yr - $21.00/yr

Benefits

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Responsibilities

• Respond to inbound client calls regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
• Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
• Troubleshoot issues and provide effective solutions to enhance the client experience.
• Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
• Work collaboratively in a fast-paced, team-oriented environment.
• Adapt quickly to change and manage multiple priorities in a busy service center.

Qualifications

• College Degree OR previous contact center / call center experience from 2-5 years (financial services background strongly preferred).
• Strong communication and problem-solving skills.
• Ability to multi-task and remain calm under pressure.
• Highly professional, career-driven, and committed to delivering world-class customer service.

What We Offer

• Opportunity to gain valuable experience in the financial services industry.
• Professional growth in a performance-driven, client-focused environment.

Seniority level

• Associate

Employment type

• Contract

Job function

• Customer Service