Investor Operations & Reporting Analyst

WhiteCap Search; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Whitecap Search is seeking a detail-oriented investor services professional to support shadow accounting of investor capital activity and deliver critical reporting for internal and external stakeholders. The role emphasizes high-volume data handling, Salesforce input, and process improvements through technology including AI tools.

The ideal candidate brings 2–5 years in fund operations or investor services, a finance or accounting degree, advanced Excel skills, and comfort with adopting new

Qualifications

• 2–5 years of experience in fund operations or investor services.
• Accounting fluency is essential; finance or accounting degree preferred.
• Advanced Excel skills with complex formulas and data manipulation.
• Experience with a CRM such as Salesforce is required, though any CRM experience is acceptable.
• Comfort with adopting new technology, including AI tools.

Responsibilities

• Ensure accurate and timely recording of investor data and capital activity.
• Input a large volume of financial transactions into Salesforce.
• Review investor documents for completeness and eligibility.
• Reconcile IR and accounting data and resolve discrepancies.
• Track subscription and capital call funding and provide reporting.
• Review investor statements for accuracy and release them on time.
• Facilitate the execution of capital calls, distributions, and other fund actions.
• Develop knowledge of various fund structures and their nuances.
• Prepare in-depth analysis and custom reporting for internal and external stakeholders.
• Use Salesforce for investor analysis and improve reporting processes.
• Identify opportunities to automate and streamline operations processes.
• Support cross-functional coordination on operations-related matters.
• Flex into client service support during peak periods.
• Take ownership of operations projects and support junior team members as needed.

Skills

Advanced Excel

Attention to detail

Problem solving

Self-directed

Interpersonal communication

Education

Finance or Accounting degree

Tools

Salesforce

Job description

Whitecap Search is seeking a detail-oriented investor services professional to support shadow accounting of investor capital activity and deliver critical reporting for internal and external stakeholders. The role emphasizes high-volume data handling, Salesforce input, and process improvements through technology including AI tools.

The ideal candidate brings 2–5 years in fund operations or investor services, a finance or accounting degree, advanced Excel skills, and comfort with adopting new