Operations/ Investor Services Associate

Glocap Business Professionals, Administrative, Operations; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

A leading Venture Capital firm is seeking a Managing Director to oversee investor relations. This full-time position requires strong analytical skills and experience in fund operations, particularly with SQL and data analysis. Responsibilities include managing investor inquiries and reporting cycles, as well as preparing compliance and investor materials. Ideal candidates have 2-5 years' experience in a similar environment.

Qualifications

• 2–5+ years of experience in investor relations or fund operations.
• Strong command of SQL to analyze large datasets.
• Excellent written communication skills for reports.

Responsibilities

• Serve as the primary contact for LP inquiries.
• Manage and deliver investor reporting cycles.
• Prepare DDQs, RFIs, and other materials.

Skills

Investor relations experience

SQL proficiency

Written communication

Attention to detail

Project management skills

Cross-functional collaboration

Tools

Tableau

PowerBI

Looker

Job description

Managing Director, Accounting and Operations at Glocap Search

A leading Venture Capital fund is seeking a highly analytical Investor Services Associate to support its growing investor base. This hire will be a key part of the Operations function, responsible for managing investor inquiries, delivering high-quality reporting, completing DDQs/RFIs, and leveraging strong SQL/data skills to improve the fund’s internal and external reporting processes.

This is an excellent opportunity for someone who thrives at the intersection of investor communication, data analysis, and fund operations within a fast‑paced, high‑growth VC environment.

Responsibilities

• Serve as a primary point of contact for LP inquiries, coordinating timely and accurate responses.
• Manage recurring investor reporting cycles, including capital statements, quarterly reports, performance metrics, and ad‑hoc analyses.
• Prepare, update, and complete DDQs, RFIs, compliance questionnaires, and other investor materials.
• Assist with due diligence processes for new and existing investors.
• Collaborate with the finance, and operations teams to ensure consistent messaging and high‑quality deliverables.
• Build, maintain, and enhance SQL queries to support investor data requests, performance analysis, and reporting workflows.
• Partner with technology and operations to streamline data pipelines and improve data accuracy.
• Develop dashboards and analytics that provide insight into fund performance, portfolio companies, and investor allocations.
• Support internal data governance and documentation related to LP reporting and fund metrics.
• Support fund closings, capital calls, distributions, and investor onboarding/AML processes.
• Coordinate with fund administrators to reconcile data, resolve discrepancies, and ensure accuracy of investor and fund information.
• Assist with internal process improvements across IR, operations, and finance.

Qualifications

• 2–5+ years of experience in investor relations, investor services, fund operations, or data/analytics within a VC, PE, hedge fund, or fund administrator.
• Strong command of SQL- able to query, manipulate, and analyze large datasets.
• Excellent written communication skills with experience preparing DDQs, RFIs, and investor reports.
• High attention to detail and strong project‑management skills.
• Ability to work cross‑functionally and manage multiple deadlines in a fast‑paced environment.
• Familiarity with venture capital fund structures, reporting, and performance metrics is a plus.
• Experience with BI tools (Tableau, PowerBI, Looker) a plus.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Finance and Accounting/Auditing