Title: Investment Operations Specialist
Duration: 12-24 months contract - likely 24 months
Location: Boston, MA | Hybrid 3 days on-site
Reconciliation
- Own daily and month-end reconciliations across custodian, cash, and fund administrator records, including unit reconciliations for hedge fund and private equity positions
- Own data integrity within the Accounting Book of Record (ABOR) positions, transactions, cash, accruals, and valuations including NAV validation, side pocket tracking, and fee calculations for hedge fund and private equity holdings
- Manage exception queues end-to-end, driving root-cause resolution for recurring or systemic breaks
- Review and enhance reconciliation procedures and documentation to bring processes to industry standard rigor
- Partner with technology teams on reconciliation platform requirements as part of the firm s SimCorp Dimension / IVP redesign
- Serve as the operations group s dedicated point of expertise for reconciliation questions
OCIO Operations
- Work alongside the client s internal client-service team to model best-practice handling of client inquiries, cash reconciliation review, and cash letter preparation
- Process subscription documents, capital calls, distributions, and redemption instructions for hedge fund and private equity commitments, tracking wire dates, due dates, notice periods, locks, and gates Review outbound cash and account communications for accuracy before they are finalized, coaching junior team members on quality standards
- Help professionalize day-to-day client operations workflows, anticipating investment-team needs rather than working reactively This work is in close support of the client-service function but does not involve being introduced to or in direct contact with the client s external clients.
Core Responsibilities
- Operate as an embedded, hands-on individual contributor within a lean, high-growth operations team
- Maintain working proficiency across client-service, reconciliations, and reporting workflows beyond your primary specialization to provide backup coverage and team resilience
- Apply deep knowledge of hedge fund and private equity mechanics valuations, commitments, capital calls, distributions, and subscription documents across a predominantly fund-of-funds book
- Support a custodian-agnostic operating model spanning numerous counterparties, largely wire- and email based rather than automated trade feeds
- Contribute to standardizing procedures, documentation, and training materials including scalable onboarding workflows, data templates, and operational checklists that support the client team s growth toward eventually owning BAU independently
- Partner with compliance and legal teams on account documentation and data needed for regulatory reporting relevant to client mandates
- Use AI tools (e.g., Claude) and advanced Excel to improve the accuracy and efficiency of daily operations work
Qualifications - Required
- 10 15 years of experience in client or investment operations; prior experience at an OCIO is a key differentiator for this role asset manager, custodian, or fund administrator backgrounds also considered
- Direct experience with fund-of-funds structures and operations, including manual subscription and redemption processing in the absence of automated trade feeds
- Direct experience with hedge fund and private equity valuations, commitment processing, and capital call / distribution mechanics and the complexities around cash management associated with private equity
- Working knowledge of subscription documents, wire processing, and fund terms (notice periods, locks, gates)
- Hands-on daily and month-end reconciliation experience, including unit reconciliations, exception management, and data quality across the Accounting Book of Record (ABOR) and downstream reporting
- Familiarity with client performance reporting concepts (flash reports, quarterly statements) and reporting cadences
- Experience with relevant systems SimCorp Dimension, IVP, DealCloud, Canoe, or Addepar (or comparable platforms) strongly preferred
- Advanced Excel proficiency and comfort working with AI tools (e.g., Claude) to support daily operations
- Strong process-improvement instincts, with experience in business requirements development, operating model design, and standardizing procedures and documentation
- High degree of ownership, accuracy, and responsiveness across multiple concurrent workstreams
- Comfort flexing across adjacent operations functions (client service, reconciliations, reporting) to support team coverage and resilience, while anchoring in one primary specialization