Investigative Services Administrative Clerk

Montgomery County, OH; Ohio; On-site; USD 35,000 - 45,000; Full time

Job summary

Montgomery County, OH is seeking an Administrative Support Clerk – Investigative Services within the Pretrial & Investigative Services Department. The role supports the Investigative Services team with general clerical and administrative duties.

Responsibilities include answering telephone inquiries, greeting defendants and the public, data entry, mail distribution, and maintaining the reception area. A state driver’s license is preferred and there is no supervisory responsibility.

Qualifications

• Knowledge of general office practices and procedures; court system processes and procedures; case management processes and procedures; grammar and sentence structure; spelling and punctuation.
• Ability to understand and apply work processes and procedures; establish work priorities; answer routine inquiries from officials and general public; resolve complaints calmly.
• Skill in analyzing information against established standards; operating a computer and general office equipment; use of spreadsheets and word processing; general typing.

Responsibilities

• Answers telephone inquiries, directs callers to appropriate offices, and provides information to requesting parties.
• Greets defendants, attorneys and the general public, and directs them to the appropriate person or location; accesses computer for court appearance information.
• Completes data entry, logs telephone calls, generates and distributes forms, opens and closes cases in offender management system.
• Monitors supplies, collects and distributes mail, maintains orderly and clean reception area.

Job description

Montgomery County, OH is seeking an Administrative Support Clerk – Investigative Services within the Pretrial & Investigative Services Department. The role supports the Investigative Services team with general clerical and administrative duties.

Responsibilities include answering telephone inquiries, greeting defendants and the public, data entry, mail distribution, and maintaining the reception area. A state driver’s license is preferred and there is no supervisory responsibility.