Court Administrative Clerk: Investigative Services & Data Entry

Montgomery County, PA; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Administrative Support Clerk – Investigative Services serves in the Pretrial & Investigative Services Department and reports to the Investigative Services Supervisor. This role provides essential clerical and administrative support to the Investigative Services team.

Key duties include answering calls, greeting visitors, data entry into the offender management system, maintaining supplies, obtaining LEADS Practitioner Certification, and participating in training and court activities as

Qualifications

• Bachelor’s degree in public administration or business administration, criminal justice or related field.
• Associate’s degree in public administration, business administration, criminal justice or related field.
• Two years of work experience.

Responsibilities

• Answer telephone inquiries and direct callers to appropriate offices.
• Greet defendants, attorneys, and the public and direct them to the correct person or location.
• Perform data entry, log telephone calls, generate forms, and open/close cases in the offender management system.
• Monitor supplies, mail, and maintain a clean reception area.
• Obtain and maintain Practitioner Certification through LEADS.
• Participate in training, court activities, projects and committees as required.
• Complete other duties as required.

Skills

Office procedures and processes

Work prioritization

Communication with officials and the‑/

Education

Bachelor’s degree in public administration or business administration

Associate’s degree in public administration, business administration or criminal justice

Job description

The Administrative Support Clerk – Investigative Services serves in the Pretrial & Investigative Services Department and reports to the Investigative Services Supervisor. This role provides essential clerical and administrative support to the Investigative Services team.

Key duties include answering calls, greeting visitors, data entry into the offender management system, maintaining supplies, obtaining LEADS Practitioner Certification, and participating in training and court activities as