Inventory & VMI Solutions Specialist - Field Service

MSC Industrial Supply Co.; Dallas (TX); On-site; USD 26,000 - 28,000; Full time

Job summary

MSC Industrial Supply Co. seeks a Solutions Service Specialist to manage inventory at customer sites, including put-away, replenishment of VMI and vending solutions, and maintenance of equipment.

You will collaborate with sales and business development to drive retention and incremental revenue. The role requires learning SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau, adhering to 6S and safety standards, and traveling 80%+ with strong communication skills and a customer-focused

Qualifications

• Experience in at least one of the following is required: Customer Service, Telesales, Outside Sales, Storeroom or Inventory Management, along with demonstrated excellence in Customer Engagement within these roles.

Responsibilities

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform repairs and preventative maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate with key customer personnel to resolve issues related to Inventory Management solutions.

Skills

Customer Service

Telesales

Outside Sales

Storeroom

Inventory Management

Customer Engagement

Education

High School Diploma or equivalent

Tools

SAP

AS400

ASI

Vending Portal

Salesforce

Tableau

Job description

MSC Industrial Supply Co. seeks a Solutions Service Specialist to manage inventory at customer sites, including put-away, replenishment of VMI and vending solutions, and maintenance of equipment.

You will collaborate with sales and business development to drive retention and incremental revenue. The role requires learning SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau, adhering to 6S and safety standards, and traveling 80%+ with strong communication skills and a customer-focused