Field Inventory & Vending Solutions Specialist

MSC Industrial Direct Co.,Inc.; Blacksburg, Northern (VA, KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

MSC Industrial Supply Co. in Blacksburg, VA is hiring a Solutions Service Specialist to manage inventory at customer sites.

You will handle product put-away, replenishment of VMI and vending solutions, and maintain 6S standards while collaborating with sales teams to drive retention. You will build relationships with customer contacts, use routing software to log activities, and help ensure high satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation and communication skills.
• Proficiency with Microsoft 365 and basic computer literacy.
• Ability to work independently with minimal supervision.
• Excellent time management and organizational abilities.

Responsibilities

• Maintain stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at solution points of use.
• Perform basic repairs and maintenance on solution equipment.
• Log and track daily account activities using routing software.
• Build relationships with customer contacts to ensure retention.
• Promote MSC CARE program and maintain 6S standards.

Skills

Customer service

Communication

Microsoft 365

Independent work

Time management

Problem solving

Organizational skills

Driver's license

Education

High School Diploma

Tools

Routing software

Inventory management systems

Microsoft 365

Job description

MSC Industrial Supply Co. in Blacksburg, VA is hiring a Solutions Service Specialist to manage inventory at customer sites.

You will handle product put-away, replenishment of VMI and vending solutions, and maintain 6S standards while collaborating with sales teams to drive retention. You will build relationships with customer contacts, use routing software to log activities, and help ensure high satisfaction.