Inventory & Operations Supervisor - Cannabis Retail

PharmaCann Inc; Hillsboro (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

PharmaCann, Inc. is seeking a Back of the House Supervisor to manage inventory receiving, FIFO compliance, and order fulfillment across store operations. You will lead the inventory team, ensure audit readiness, and implement policies with HR collaboration.

The role focuses on training, performance reviews, and developing consistency across all stores while maintaining a strong ethical standard and customer service focus.

Qualifications

• Minimum 21 years of age (or per state regulations).
• Bachelor’s Degree in business, operations management, or a related field preferred.
• Store management experience preferred.
• Minimum 2 years’ experience supervising training, quality, and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience.
• Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities.
• Skilled in Google and/or Microsoft Office Suite.
• Experience with significant P&L responsibility.
• Strong knowledge of retail technology platforms and systems.
• Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business.
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Communication Proficiency
• Excellent Time Management.
• Detail Oriented
• Urgent.
• Conduct all interactions with a high ethical standard
• Proven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility

Responsibilities

• Oversee and execute all inventory specific initiatives as outlined on the master calendar.
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
• Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
• Ensure the store is audit compliant and achieves acceptable scores.
• Establish and implement operational policies, standards, and procedures for retail staff.
• Ensure compliance with all safety and security policies and procedures within the retail store.
• Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
• Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected operational standards using SOPs, compliance audits, policy, and procedures.
• Develop and maintain a training calendar and ensure onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that result in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on member’s strengths and develop areas of improvement.
• Manage the performance, coach, and discipline team members on performance and violation of policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement.
• This role may assist with other duties in operations including call center, sales consulting, outreach, security, delivery, and visual merchandising.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies PharmaCann culture and supports our purpose, goals, and key objectives.

Skills

Leadership

Communication

Time management

Detail oriented

Ethical conduct

Relationship management

Performance management

Analytical skills

Business acumen

Team supervision

Education

Bachelor’s degree in business/operations

Tools

Google Suite

Microsoft Office

Job description

PharmaCann, Inc. is seeking a Back of the House Supervisor to manage inventory receiving, FIFO compliance, and order fulfillment across store operations. You will lead the inventory team, ensure audit readiness, and implement policies with HR collaboration.

The role focuses on training, performance reviews, and developing consistency across all stores while maintaining a strong ethical standard and customer service focus.