Inventory Management Solutions Coordinator

Schaedler Yesco Distribution; Mechanicsburg (Cumberland County); On-site; USD 30,000 - 40,000; Full time

Job summary

A distribution company in Mechanicsburg is seeking an Inventory Management Solutions Coordinator to manage daily orders, provide customer service, and maintain effective customer relationships. This entry-level role requires a High School Diploma and good communication skills. Candidates should be motivated and familiar with basic computer applications. This full-time position offers opportunities for personal development in a supportive environment.

Qualifications

• Ability to manage daily orders and expedite backordered material.
• Experience in customer service via phone and email.
• Familiarity with project coordination and scheduling.

Responsibilities

• Process daily orders and manage backorders.
• Maintain customer relationships and handle inquiries.
• Develop product knowledge and streamline processes.

Skills

Good time management skills

Highly motivated and positive attitude

Good verbal and written communication skills

Basic computer skills (Excel, Word)

Good organizational skills

Education

High School Diploma or equivalent

Job description

Inventory Management Solutions Coordinator

Inventory Management Solutions Coordinator role at Schaedler Yesco Distribution

Primary Objective

This position assumes the ownership and growth of IMS SIMS service offerings.

Essential Duties and Responsibilities

• Process daily orders, manage and expedite backordered material
• Provide telephone and email customer service, respond to customer requests
• Develop and maintain effective and positive customer relationships
• Enter and maintain customer part file, orders and handling notes
• Enter credits, rebills, and ship/pick up exchanges
• Respond effectively and in a timely manner to internal requests
• Review and streamline tasks and processes to maximize efficiency
• Sourcing IMS and SIMS products to fulfill customer needs
• Customer billing and spreadsheet tracking maintenance
• Continue personal development and product knowledge education
• Understand project coordination, material scheduling, and overall project management
• Understand Eclipse procedures and how they apply to SIMS/IMS accounts
• Maintain IMS/SIMS customer database
• Follow up on all open orders, bids, and credits with customers until completed
• Check and respond promptly to all emails, voicemails, and Eclipse messages daily
• Attend all required training and meetings, and record training hours in Eclipse
• Perform miscellaneous duties as required

Knowledge / Experience / Education

• Possess good time management skills
• Highly motivated and positive attitude
• Good verbal and written communication skills
• Basic computer skills – familiarity with Microsoft Excel, Word, Internet Explorer
• High School Diploma or equivalent
• Possess good organizational skills

Required Behaviors

• Check and respond to all voicemails, emails and Eclipse messages daily
• Attend all required training and meetings, and properly record training hours

Accountabilities of All Employees

• Use your best efforts and full capability daily to the work assigned by your manager
• Advise your manager if you do not understand the work or if the assignment does not fit your knowledge or resources
• Advise your manager of any situations or obstacles that could hinder you from completing the work
• Advise your manager of any opportunities to improve the work
• Demonstrate work behaviors consistent with the company values and policies

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Strategy/Planning and Information Technology
• Industries: Wholesale