Inventory Coordinator

Avantor; Maple Grove (MN); On-site; USD 34,000 - 36,000; Full time

Job summary

Avantor is hiring for a Lab and Production Services support role in Maple Grove. The associate will handle inventory, order entry, and customer service tasks to keep science moving. You’ll work with SAP and Avantor systems, maintain safety and quality standards, and assist with purchasing and documentation.

Growth opportunities exist within a global life sciences company. The position requires a high school diploma or GED, 2+ years in material handling or customer service, and familiarity with

Qualifications

• Education: High school diploma or GED equivalent required.
• Experience: 2+ years of experience in material handling/inventory replenishment or customer service.
• Collaboration Tool: Microsoft Teams experience.
• 2+ years of experience working in a GMP or pharmaceutical environment is preferred.
• Conform to all company and customer requirements for background checks, health and safety issues, and security clearances.
• Intermediate computer skills including Microsoft Office with proficiency in Word and Excel.
• Solid understanding and experience in either shipping, inventory, or purchasing.
• Excellent Customer Service Skills; displays a professional can-do attitude.
• High regard for safety, quality, and adherence to protocols, policies, and procedures.

Responsibilities

• Inventory management related functions including monitoring slow moving and dead inventory.
• Cycle counting and yearly physical inventories.
• Customer service communications related to inventory management.
• Purchasing functions including back order reporting, expediting, and quotes.
• Document control, records maintenance, and resolving open invoices or pricing issues.
• Use SAP and Avantor Inventory Management Systems for fulfillment.
• Meet safety, performance, and quality goals.
• Update Standard Operating Procedures and interface with sales team.

Skills

Customer service

Safety awareness

Communication

Self-motivation

Prioritize tasks

Education

High school diploma or GED

Tools

Microsoft Teams

Job description

The Opportunity:

In this role, you will report to the supervisor of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Hourly Range: $25 - $26 Shift: Monday - Friday, 7 am - 3:30 pm Location: Maple Grove, NM Benefits: Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1) Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc. Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance. Recognition: Celebrate your peers and earn points to redeem for gifts and products What we’re looking for

What we’re looking for

• Education: High school diploma or GED equivalent required
• Experience: 2+ years of experience in material handling/inventory replenishment or customer service
• Collaboration Tool: Microsoft Teams experience
• 2+ years of experience working in a GMP or pharmaceutical environment is preferred
• Conform to all company and customer requirements for background checks, health and safety issues, and security clearances
• Intermediate computer skills including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• Excellent Customer Service Skills; displays a professional can-do attitude
• High regard for safety, quality, and adherence to protocols, policies, and procedures
• Ability to self-manage and self-motivate; forward-thinking
• Prioritize tasks and meet deadlines
• Knowledge of scientific products and services a plus
• Communicate effectively with both the customer and internal contacts
• Work is physical and requires walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 60lbs but also must be able to lift to 60lbs
• Typical day involves hauling 3-4 pallets of materials to a workspace to be distributed throughout a site via smaller push carts
• Spill containment training, IATA, DOT, IMDG, and OSHA
• Right to Know a plus
• Cross-referencing; Knowledge of scientific products and services and inside sales experience a plus

How you will thrive and create an impact

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Associate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting. Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting. Provides daily customer service functions and communicates with the customer relative to inventory management. May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues. Responsible for all customer service-related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking. Operates basic warehouse equipment (manual pallet jack) Interfaces directly with customer point of contact, purchasing directors, facility directors, and plant managers. Responsible for managing consigned, non-consigned, customer-owned, or 3rd party inventory. Utilizes Avantor and customer computer systems (SAP, Avantor Inventory Management Systems, and customer-specific systems) in fulfillment of job duties. Meets goals and objectives: safety, performance, and quality. Creates programs for enhanced service efficiencies. Interfaces with Avantor Sales Team and manufacturer representatives. Documents change management. Responsible for desktop delivery of inbound packages to customer contacts Updating and maintaining Standard Operating Procedures. Perform other duties as assigned.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency

The expected pre-tax pay for this position is $41,000.00 - $66,125.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster.