Onsite Inventory Coordinator

Avantor; Ipswich (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health & Wellness

Wellness programs

Medical coverage starting Day 1

Time Off PTO

Choice holidays

Financial Well-Being

FSA/HSA

Commuter benefits

401(k) retirement plan

Tuition assistance

Employee Stock Purchase Plan discount

Job summary

Avantor’s Advanced Laboratory Services team delivers customized, mission-based lab work for biopharma, pharmaceutical, educational, industrial, and high-tech customers. In Ipswich, MA you will report to the Territory Area Manager and collaborate with lab professionals to perform research protocols that accelerate science.

This role emphasizes detail, teamwork, and problem solving, with opportunities to manage inventory, coordinate shipments, and ensure compliance with quality standards.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Experience working with IATA/ADR/IMDG preferable.
• Excellent attention to detail.
• Able to partner with other teams and suppliers in a matrix environment.
• Proficient in data capture, analysis and reporting using IT systems.
• Knowledge of Good Laboratory Standards.
• Project management skills and multitasking abilities.

Responsibilities

• Ensuring compliance of activities with defined schedules and quality within a specified area.
• Act and report on deviations.
• Act as a key contact for research staff to address issues with stock inventory and dispatching samples.
• Create, maintain and update documentation supporting service delivery, compliance and training.
• Report on KPIs, metrics, SLAs and weekly tasks.
• Analyze reports, measurements and external benchmarks to identify opportunities for improvement.
• Sample dispatch: receive, pack, prepare and ship R&D samples globally with regulatory compliance.
• Dispatch goods with correct documentation meeting GxP and Health & Safety standards.
• Resolve complex queries from customers and manage internal/external delivery.
• Ensure proper handling of hazardous shipments and temperature-sensitive materials.
• Archive documentation and ensure availability of COAs, import licenses as needed.
• Inventory management: stock stores, receive, replenish and distribute inventory.
• Maintain inventory data accuracy and run regular stock checks.
• Troubleshoot inventory system problems and coordinate with suppliers.

Skills

Attention to detail

Customer service

Communication skills

Data capture and reporting

Team collaboration

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

IT systems

Job description

Opportunity

The Opportunity: In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Ipswich, MA Shift: Monday - Friday 7:30 AM-4 PM Hourly pay range: $23.00 - $26.00

Benefits

• Health & Wellness Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1
• Time Off Paid Time Off (PTO)
• Company-paid holidays Choice holidays
• Financial Well-Being
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What we’re looking for

Education

• High school diploma or GED required
• Bachelor’s degree preferred

Experience

• Experience working to IATA/ADR/IMDG preferable.
• Excellent attention to detail.
• Able to partner with other teams and suppliers and deliver results in a matrix environment, managing multiple internal and external partners and stakeholders.
• Able to adapt emerging best practices and industry innovations.
• Outstanding communication skills on all levels and problem solving capabilities.
• An understanding of how the team interacts internally and externally within the organization and how they contribute to the objectives of the business.
• Proven excellent customer service focus and ability to work collaboratively.
• Proficient in data capture, analysis and reporting utilizing various IT systems.
• Knowledge and understanding of Good Laboratory Standards.
• Project management skills, ability to change direction and handle multiple responsibilities and tasks on a regular basis.
• Exceptionally high level of commitment to the success of individuals and overall projects and service provision

How you will thrive and create an impact

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Responsibilities

• Ensuring compliance of activities performed in adherence with defined schedules and quality within a specified area.
• Act and report on deviations
• Act as a key point of contact for all research staff to deal with problems within the laboratories pertaining to stock inventory and dispatching samples
• Creation, maintenance and updating relevant documentation in support of service delivery, compliance and training.
• Report on KPIs, metrics, SLAs and weekly tasks
• Analyses reports, measurements and external benchmarks to identify opportunities for continuous improvement.
• Sample Dispatch Receive, pack, prepare and ship R&D samples (biological, chemical, radioactive etc) globally ensuring compliance with all relevant legislation and transport regulations (air/road/sea)
• Dispatch goods ensuring all relevant documentation is correct and meets GxP and Health and Safety standards.
• Resolve or escalation of complex queries from the customer in particular relating to internal and external delivery.
• Ensure that materials with special handling, storage or distribution requirements (such as hazardous shipments and temperature sensitive material) are properly monitored.
• Archiving of documentation Ensure that all necessary documents and authorizations are available in time for every shipment e.g. COAs, TASCA import license.
• Ensure that incoming materials are of suitable quality and quantity, received to inventory correctly and available for use on the date required.
• Inventory Mgt. Services Support the day to day running of onsite stocking locations and goods inwards services inclusive of solvents, chemicals, consumables and specialist scientific products Receipt, replenishment and distribution of inventory to meet end user demands, utilizing industry-leading inventory management technology to track usage and continually optimize stocking levels
• Ensuring that stores requisitions are issued from the inventory management system.
• Carrying out regular Stock checks on stores inventory.
• Ensure accuracy of data in the inventory system including location, quantity on hand, value etc Create procedures and reporting for the effective management of inventory, demonstrating cost savings.
• Trouble-shooting inventory management system problems.
• Ensuring Non stores goods are received and recorded into relevant Goods In and End Users are notified that goods have arrived Regular reviews with customers to ensure right products are stocked.
• Logistics Procedures Ensured timely daily transport and delivery of packages from multiple couriers across laboratory areas. Cross reference parcels using in house software functionality to align deliveries.
• Change Gas Cylinders on site in line with demand from user group.
• Maintain access routes for deliveries of goods and equipment on site at all times.
• Track orders via courier groups to ensure delivery of supply chain.
• Work collaboratively with suppliers and vendors to problem solve order progression.
• Perform other duties as assigned.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency

The expected pre-tax pay for this position is $45,000.00 - $72,450.00. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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3rd Party Non‑Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

About Avantor

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.