Inventory Accuracy & Logistics Specialist

Arhaus; Boston Heights (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Arhaus, based in Ohio, is seeking an Inventory Exceptions Specialist to manage order and inventory discrepancies across ERP and 3PL processes. You will investigate OS&D events, coordinate with delivery partners, and ensure accurate stock throughout the order lifecycle.

The role emphasizes analytical problem solving, collaboration with cross-functional teams, and maintaining strong attention to detail in a fast-paced retail logistics environment at the Boston Heights campus.

Qualifications

• Education: High school diploma; College degree preferred.
• Exceptional research, analytical, and problem-solving skills, with the ability to prioritize tasks in a fast-paced environment.
• Strong collaboration, relationship-building, and communication skills, with the ability to influence and lead discussions with cross-functional teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Teams) and inventory management tools.
• Years of experience: 1 year minimum of inventory control experience, ranging anywhere from cycle counting, WMS and ERP System experience with research and corrective actions, to sales order exception auditing and processing.

Responsibilities

• Daily, review and solve for all reported orders and inventory exceptions that are directly tied to customer orders, including but not limited to OS&D processing on the inbound receiving side, as well as accounting for any exceptions at the point of delivery, ensuring orders are reflecting correctly and inventory is matching through to our ERP system.
• Ensure that all returns, exchanges and exceptions that resulted in return inventory are processed accurately, allowing for a seamless reverse logistics flow back to points of origin or clearance outlets.
• Assist with quality and product status changes and holds as they pertain to customer orders, ensuring that all negative impacts are mitigated and communicated.
• Contribute to case load of reviewing and actioning logistics help request tickets from internal teams and external partners, with emphasis on customer sales orders.
• Assist internal business teams to achieve task or project goals on a scheduled or as-needed basis.
• Work to continually improve processes within the role and cross-functionally for accuracy and efficiency gains.
• Understand ERP, WMS and other logistics systems to monitor and move inventory and account for customer order impact.
• Follow company policies and strive to be a role model associate.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Time management

Education

High school diploma

College degree preferred

Tools

Microsoft Office

WMS

ERP System

Visio

Teams

Job description

Arhaus, based in Ohio, is seeking an Inventory Exceptions Specialist to manage order and inventory discrepancies across ERP and 3PL processes. You will investigate OS&D events, coordinate with delivery partners, and ensure accurate stock throughout the order lifecycle.

The role emphasizes analytical problem solving, collaboration with cross-functional teams, and maintaining strong attention to detail in a fast-paced retail logistics environment at the Boston Heights campus.