Intranet & Digital Signage Communications Specialist

Kenco Group; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance including HSA/HRA/FS

Dental and Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

Kenco Logistics is seeking an Internal Communications Platform Specialist to optimize employee communications across intranet, digital signage, and email systems. You will serve as the SME for intranet platforms, collaborate with IT, and improve cross-site communication effectiveness through data-driven insights.

You will help onboard content managers, monitor usage metrics, and contribute to training resources while ensuring platform health and clean data across channels.

Qualifications

• Bachelor’s degree in communications, technology or related field or equivalent years of experience required.
• Minimum of 2 years of experience in digital communications or related required.
• Strong preference for previous experience with Simpplr intranet tool or another similar digital tool.
• Comfortable working with digital platforms; able to quickly learn, navigate, and optimize new tools; clear writing, editing, and audience targeting skills; able to review basic data; strong attention to detail and organization

Responsibilities

• Serves as the primary administrator and SME for the employee intranet, specifically the technical infrastructure and back-end functionality
• Stays current on intranet platform features, updates, and capabilities; recommends ways to improve communication effectiveness using available tools
• Supports intranet maintenance and continued development, including updates to structure and content, and helps onboard and guide new content managers
• Tracks and analyzes intranet usage metrics (e.g., views, engagement, adoption) and provides insights to improve performance
• Maintains overall intranet platform health, including standard procedures, organization, and data cleanliness
• Partners with IT to support and grow the digital signage program across sites
• Audits digital signage devices, users, and playlists to ensure accuracy and active usage
• Helps drive digital signage adoption by promoting best practices and supporting site teams
• Contributes to training materials and resources to support platform adoption and effective channel use
• Provides back-up coverage for Internal Communications team needs as required, including ad hoc initiatives, writing, editing, visual content creation, and publishing across channels

Skills

Intranet administration

Digital communications

Simpplr experience

Content management

Education

Bachelor’s degree or equivalent experience

Tools

Intranet platform tooling (Simpplr)

Digital signage software

Job description

Kenco Logistics is seeking an Internal Communications Platform Specialist to optimize employee communications across intranet, digital signage, and email systems. You will serve as the SME for intranet platforms, collaborate with IT, and improve cross-site communication effectiveness through data-driven insights.

You will help onboard content managers, monitor usage metrics, and contribute to training resources while ensuring platform health and clean data across channels.