Interpreter Services Coordinator

Commonwealth Catholic Charities; Roanoke (VA); On-site; USD 19,203 - 24,962; Part time

Job summary

Commonwealth Catholic Charities in Roanoke, VA is seeking an Entry Level Interpreter Recruitment Coordinator for a part-time, day-shift role at Valley View. This position focuses on recruiting, training, and scheduling interpreters to support agency clients and ensure quality language services.

The role requires a high school diploma and three years of related experience, plus strong interpersonal and communication skills.

Qualifications

• High School Diploma or equivalent with three years of related experience.
• Strong interpersonal, verbal and written communication skills.

Responsibilities

• Recruit qualified interpreters.
• Screen interpreters and provide orientation.
• Assist with testing and training materials for interpreters.
• Provide initial training to develop interpreter skills.
• Conduct follow-up trainings for interpreters at least twice a year.
• Maintain and update database of available interpreters.
• Periodically evaluate interpreters’ performance.
• Market Interpreter and Translation Services to community agencies.
• Promote language bank and Title VI compliance materials.
• Negotiate and secure contracts for interpretation services.
• Develop and maintain a system for notification, confirmation, invoicing, and job requests.
• Respond to interpretation requests in a timely, professional manner.
• Review and update the fee schedule to stay competitive.
• Develop and conduct staff trainings on interpreter usage.
• Develop evaluation tools and conduct customer satisfaction inquiries.
• Assess community interpreter needs on an ongoing basis.
• Serve as liaison between agency, clients, and interpreters.
• Schedule interpreter assignments.
• File correspondence and documents as needed.
• Represent the agency professionally in the community.

Skills

Interpersonal skills

Verbal communication

Written communication

Decision making

Problem solving

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Commonwealth Catholic Charities in Roanoke, VA is seeking an Entry Level Interpreter Recruitment Coordinator for a part-time, day-shift role at Valley View. This position focuses on recruiting, training, and scheduling interpreters to support agency clients and ensure quality language services.

The role requires a high school diploma and three years of related experience, plus strong interpersonal and communication skills.