Internship - Finance

Bestpass by Fleetworthy; City of Albany (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Fleetworthy is seeking a motivated Intern to join our Finance team and gain hands-on experience supporting critical operational processes. This internship is designed to provide exposure to financial systems, customer interactions, and data management while contributing to meaningful projects that drive efficiency and accuracy within our organization.

You'll gain hands-on exposure to real-world finance operations, customer account management, and billing data handling.

Qualifications

• Alignment with Fleetworthy Core Competencies and Values.
• Strong interpersonal skills with the ability to communicate clearly and professionally over the phone and by email.
• Patience and tact when interacting with customers to ensure a positive experience.
• Excellent organizational and follow-up skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Ability to balance independent work with collaboration in a fast-paced team environment.
• Eagerness to learn, take initiative, and contribute to process improvements.

Responsibilities

• Contact customers by phone to communicate past due account balances and expiring methods of payment.
• Manage and update automated customer notes within our billing system.
• Prepare and process customer account closure requests.
• Compile, organize, and review "at-risk" client data for Finance leadership.
• Assist with ad hoc financial projects and reporting initiatives as needed.
• Collaborate with team members across Finance and Customer Success to ensure smooth operations.

Skills

Interpersonal skills

Phone & email communication

Microsoft Office

Organizational skills

Detail-oriented

Team collaboration

Billing system

Tools

Billing system

Job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.
Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.
Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

We are seeking a motivated Intern to join our Finance team and gain hands-on experience supporting critical operational processes. This internship is designed to provide exposure to financial systems, customer interactions, and data management while contributing to meaningful projects that drive efficiency and accuracy within our organization.

What You'll Do

• Contact customers by phone to communicate past due account balances and expiring methods of payment
• Manage and update automated customer notes within our billing system.
• Prepare and process customer account closure requests.
• Compile, organize, and review "at-risk" client data for Finance leadership.
• Assist with ad hoc financial projects and reporting initiatives as needed.
• Collaborate with team members across Finance and Customer Success to ensure smooth operations.

What You'll Bring

• Alignment with Fleetworthy Core Competencies and Values (People First, Trust, Every Trip Matters, etc.).
• Strong interpersonal skills with the ability to communicate clearly and professionally over the phone and by email.
• Patience and tact when interacting with customers to ensure a positive experience.
• Excellent organizational and follow-up skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Ability to balance independent work with collaboration in a fast-paced team environment.
• Eagerness to learn, take initiative, and contribute to process improvements.

Why You'll Love This Internship

• This isn't just an internship, it's a launchpad. We're looking for someone who wants to grow with us, and top performers will be considered for future full-time opportunities as they develop their skills and make an impact.
• Gain hands-on exposure to real-world finance operations and customer account management.
• Work alongside a supportive Finance team invested in your growth.
• Build foundational skills in billing systems, financial data organization, and client communications.
• Opportunity to make an immediate impact while learning how a high-growth SaaS organization operates.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.