Finance Intern: Billing & Data Operations

Bestpass by Fleetworthy; City of Albany (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Fleetworthy is seeking a motivated Intern to join our Finance team and gain hands-on experience supporting critical operational processes. This internship is designed to provide exposure to financial systems, customer interactions, and data management while contributing to meaningful projects that drive efficiency and accuracy within our organization.

You'll gain hands-on exposure to real-world finance operations, customer account management, and billing data handling.

Qualifications

• Alignment with Fleetworthy Core Competencies and Values.
• Strong interpersonal skills with the ability to communicate clearly and professionally over the phone and by email.
• Patience and tact when interacting with customers to ensure a positive experience.
• Excellent organizational and follow-up skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Ability to balance independent work with collaboration in a fast-paced team environment.
• Eagerness to learn, take initiative, and contribute to process improvements.

Responsibilities

• Contact customers by phone to communicate past due account balances and expiring methods of payment.
• Manage and update automated customer notes within our billing system.
• Prepare and process customer account closure requests.
• Compile, organize, and review "at-risk" client data for Finance leadership.
• Assist with ad hoc financial projects and reporting initiatives as needed.
• Collaborate with team members across Finance and Customer Success to ensure smooth operations.

Skills

Interpersonal skills

Phone & email communication

Microsoft Office

Organizational skills

Detail-oriented

Team collaboration

Billing system

Tools

Billing system

Job description

Fleetworthy is seeking a motivated Intern to join our Finance team and gain hands-on experience supporting critical operational processes. This internship is designed to provide exposure to financial systems, customer interactions, and data management while contributing to meaningful projects that drive efficiency and accuracy within our organization.

You'll gain hands-on exposure to real-world finance operations, customer account management, and billing data handling.